Alternatives · 2026
Best Permut Alternatives in 2026
24 alternatives · 22 with a free plan · Updated
What are the best Permut alternatives?
The best Permut alternatives for AI Agent in 2026 are Gorgias (AI customer support software for ecommerce stores, free), Watermelon (GPT-4 chatbot builder for automated customer service, free) and Ambit AI (AI chatbot platform, free). 22 of the 24 listed alternatives have a free or freemium plan.
Looking for something other than Permut? Below are 24 alternatives in AI Agent, AI Assistant and AI Chatbot, all closely matched, ranked by how much they overlap with Permut. Permut itself is free. Each entry shows what the tool does, what it shares with Permut, its key features and pricing.
What is Permut?
Pricing for Permut is not something you can work out from its public pitch, so the clearest place to start is what it produces: customer feedback and the insights built from it.
- Pricing
- Free
Key features of Permut
- It aims to boost retention
Permut alternatives compared
| Tool | Pricing | Shared with Permut | Match |
|---|---|---|---|
| Permut | Free | — | Original |
| Gorgias | Free | AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Marketing, AI Sales Assistant | Strong match |
| Watermelon | Free | AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Marketing, AI Sales Assistant | Strong match |
| Ambit AI | Free | AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Marketing, AI Sales Assistant | Strong match |
| Heep AI | Freemium | AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Marketing, AI Sales Assistant | Strong match |
| My Cheeky Bot | Free | AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Marketing, AI Sales Assistant | Strong match |
Top 24 alternatives to Permut
- #1
AI customer support software for ecommerce stores that answers shopper tickets automatically and suggests products to help drive sales.
In common with Permut: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Marketing, AI Sales Assistant
- Significant automation of customer support tasks
- Improved support efficiency and reduced operational costs
- Enhanced customer experience through personalized interactions
Pricing: free, same as Permut
- #2
GPT-4 chatbot builder for automated customer service, with live chat, an all-in-one inbox, and integrations with CRM and social channels.
In common with Permut: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Marketing, AI Sales Assistant
- User-friendly GPT-4 chatbot platform for automated customer service
Pricing: free, same as Permut
- #3
Ambit AI is an AI chatbot platform that builds branded customer assistants answering questions from a business's own web pages, PDFs, videos, and approved links.
In common with Permut: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Marketing, AI Sales Assistant
Pricing: free, same as Permut
- #4
Heep AI is an AI customer support chatbot that automates replies to customer messages on social media platforms.
In common with Permut: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Marketing, AI Sales Assistant
- AI agents for automated customer support on social media
Pricing: freemium (free plan + paid upgrades); Permut is free
- #5
My Cheeky Bot is an AI chatbot builder that adds a lead generation and customer support assistant to your website in minutes.
In common with Permut: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Marketing, AI Sales Assistant
- It enhances support
Pricing: free, same as Permut
- #6
Teammates.ai is an AI customer service and sales agent that handles customer conversations and lead generation 24/7 in over 50 languages.
In common with Permut: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Marketing, AI Sales Assistant
Pricing: free, same as Permut
- #7
AI chatbot and customer service tool for Amazon and Shopify sellers, with product research and customer data insights.
In common with Permut: AI Agent, AI Chatbot, AI Customer Service, AI Marketing, AI Sales Assistant
- Comprehensive suite of tools for e-commerce sellers
- AI-powered automation for customer service and data analysis
- Integration with multiple platforms (Amazon
Pricing: free, same as Permut
- #8
Cubeo AI is a no-code AI assistant builder with pre-built AI agents for training chatbots on your own documents and websites.
In common with Permut: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Marketing, AI Sales Assistant
- No-code AI assistant builder with pre-built AI Agents
Pricing: free, same as Permut
- #9
Doko AI lets businesses build AI chatbots trained on their own PDFs, websites, and documents, then add them to a website.
In common with Permut: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Marketing, AI Sales Assistant
Pricing: freemium (free plan + paid upgrades); Permut is free
- #10
Thunai is an AI agent platform that turns your company knowledge into chat, voice, email and meeting agents for workflow automation.
In common with Permut: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- AI platform turning org knowledge into smart agents for automation
Pricing: free, same as Permut
- #11
AI shopping assistant and customer service chatbot for Shopify stores that answers questions and suggests products.
In common with Permut: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- Accurately answers customer questions without human intervention
- Understands buyer intent and personalizes interactions
- Proactively suggests products to boost sales
Pricing: free, same as Permut
- #12
No-code platform for building custom AI agents that handle sales, marketing and customer engagement across WhatsApp, Instagram, web, email and voice.
In common with Permut: AI Agent, AI Chatbot, AI Customer Service, AI Marketing, AI Sales Assistant
- It aims to significantly reduce the cost and timeline associated with traditional AI…
Pricing: free, same as Permut
- #13
AI chatbot for WhatsApp and Facebook Messenger that answers customer messages, mixes bot replies with human agents, and helps reduce support costs.
In common with Permut: AI Assistant, AI Chatbot, AI Customer Service, AI Marketing, AI Sales Assistant
- AI-powered chatbot for WhatsApp
Pricing: free, same as Permut
- #14
Omnichat is a chat commerce platform that connects WhatsApp, Messenger, Instagram, LINE, and WeChat customer chats for service, marketing, and sales.
In common with Permut: AI Agent, AI Chatbot, AI Customer Service, AI Marketing, AI Sales Assistant
Pricing: free, same as Permut
- #15
ChatIn is an AI customer support and sales chatbot that answers shoppers across web, mobile and Shopify chat around the clock.
In common with Permut: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- AI-powered multi-agent system for customer support and sales
Pricing: freemium (free plan + paid upgrades); Permut is free
- #16
Insider is a customer experience platform for AI marketing, commerce, and support across channels like WhatsApp and Instagram.
In common with Permut: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Marketing
- Comprehensive platform covering marketing
- AI-native capabilities for personalization and prediction
- Omnichannel approach for consistent customer experiences
Pricing: free, same as Permut
- #17
Laila is an AI chatbot for appointment booking and rescheduling that handles customer messages 24/7 on WhatsApp, Instagram, website chat, and email.
In common with Permut: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- It integrates directly into booking systems and offers personalized customer service 24/7
- It engages customers on various platforms like WhatsApp
Pricing: free, same as Permut
- #18
NovaTalks is a customer care platform that gathers messenger chats from WhatsApp, Instagram and more into one inbox, with AI chatbots for AI chatbot replies.
In common with Permut: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- Multichannel customer care platform with AI chatbots for efficient customer…
Pricing: free, same as Permut
- #19C
AI chatbot builder that answers questions from your own data, with a web widget and Slack, WhatsApp, and Telegram channels.
In common with Permut: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Marketing
- Free 1 chatbot
Pricing: freemium (free plan + paid upgrades); Permut is free
- #20
SendWo is an AI WhatsApp chatbot for automating customer support and handling sales chats, with a free plan.
In common with Permut: AI Agent, AI Chatbot, AI Customer Service, AI Marketing, AI Sales Assistant
- AI WhatsApp chatbot software for scaling sales
Pricing: free, same as Permut
- #21
Wyzard.ai is an AI chatbot and marketing co-pilot for software companies that engages website visitors 24/7 and handles complex product questions.
In common with Permut: AI Agent, AI Chatbot, AI Customer Service, AI Marketing, AI Sales Assistant
- /7 visitor engagement
- Consistent brand messaging
- Expert-level intelligence with specialized SaaS agents
Pricing: free, same as Permut
- #22
TaggoAI is an AI chatbot platform for building custom chatbots that handle customer support and engagement for businesses.
In common with Permut: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- AI chatbot platform for creating custom chatbots to enhance customer support and…
Pricing: paid, while Permut is free
- #23
AI chatbot platform for automating business support, marketing, and sales tasks, with specialized bots and 24/7 customer engagement.
In common with Permut: AI Agent, AI Chatbot, AI Customer Service, AI Marketing, AI Sales Assistant
- Automates repetitive tasks
- Provides 24/7 support and engagement
- Enhances marketing and sales efforts
Pricing: free, same as Permut
- #24
Second Brain Labs is an AI sales assistant that automates lead conversion and customer chats on WhatsApp, iMessage and LinkedIn.
In common with Permut: AI Agent, AI Chatbot, AI Customer Service, AI Marketing, AI Sales Assistant
- AI-powered sales automation tool for lead conversi
Pricing: paid, while Permut is free
How we picked these Permut alternatives
We rank tools by how closely they match Permut: tools that share more of its categories rank first, then tools whose main category, tags and description overlap with it, then community votes and views. Pricing type and features come from each product's SoftwareVital listing. Admins can pin or remove tools from this list.
Frequently asked questions
What are the best alternatives to Permut in 2026?
The closest alternatives to Permut are Gorgias, Watermelon, Ambit AI, Heep AI and My Cheeky Bot. They are ranked by how many categories and tags they share with Permut and how similar their descriptions are, then by community votes and views on SoftwareVital.
What is the closest alternative to Permut?
Gorgias is the closest match because it shares AI Agent, AI Assistant and AI Chatbot with Permut. It is free.
Are there free alternatives to Permut?
Yes. 22 of the 24 alternatives have a free or freemium plan, including Gorgias (free), Watermelon (free), Ambit AI (free), Heep AI (freemium) and My Cheeky Bot (free). Permut is free.
Which Permut alternatives are paid or enterprise tools?
TaggoAI (paid) and Second Brain Labs (paid) use paid or enterprise pricing, which usually means more support and admin options for teams.
How does Permut compare to Gorgias?
Gorgias overlaps with Permut in AI Agent, AI Assistant and AI Chatbot. Its listed features include significant automation of customer support tasks, improved support efficiency and reduced operational costs and enhanced customer experience through personalized interactions. Pricing: free, same as Permut. Open the side-by-side compare page for a full breakdown.
What category is Permut in?
Permut is listed under AI Agent on SoftwareVital. Browse that category to see more tools in the same group.