Heep AI vs Permut: side-by-side comparison of pricing, ratings, and features on SoftwareVital (2026).
Pricing models differ: Heep AI is freemium, Permut is free. Feature lists share 0 overlapping items across the two listings.
Heep AI is an AI customer support chatbot that automates replies to customer messages on social media platforms.
Permut is a customer feedback platform that uses AI agents over WhatsApp, SMS, and web to collect NPS, CSAT, and churn signals.
| Attribute | Heep AI | Permut |
|---|---|---|
| Rating | — | — |
| Reviews | — | — |
| Pricing | freemium · $9 | free |
| Votes | 0 | 0 |
| Category | AI Agent | AI Agent |
| Feature | Heep AI | Permut |
|---|---|---|
| AI agents for automated customer support on social media | ||
| It aims to boost retention | ||
| prevent poor experiences | ||
| and unlock real-time insights at scale |