Alternatives · 2026
Best Sendbird Alternatives in 2026
24 alternatives · 20 with a free plan · Updated
What are the best Sendbird alternatives?
The best Sendbird alternatives for AI Agent in 2026 are VanChat (AI shopping assistant and customer service chatbot for Shopify…, free), TaggoAI (AI chatbot platform for building custom chatbots, paid) and Watermelon (GPT-4 chatbot builder for automated customer service, free). 20 of the 24 listed alternatives have a free or freemium plan.
Looking for something other than Sendbird? Below are 24 alternatives in AI Agent, AI Assistant and AI Chatbot, all closely matched, ranked by how much they overlap with Sendbird. Sendbird itself is free. Each entry shows what the tool does, what it shares with Sendbird, its key features and pricing.
What is Sendbird?
Teams that field a steady stream of customer questions across several channels are the ones Sendbird is built for. Sendbird is an AI customer service platform that lets businesses build AI agents to handle support and sales conversations on their own.
- Pricing
- Free
Key features of Sendbird
- AI customer service platform for automated support
Sendbird alternatives compared
| Tool | Pricing | Shared with Sendbird | Match |
|---|---|---|---|
| Sendbird | Free | — | Original |
| VanChat | Free | AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant | Strong match |
| TaggoAI | Paid | AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant | Strong match |
| Watermelon | Free | AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant | Strong match |
| Ambit AI | Free | AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant | Strong match |
| ChatIn | Freemium | AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant | Strong match |
Top 24 alternatives to Sendbird
- #1
AI shopping assistant and customer service chatbot for Shopify stores that answers questions and suggests products.
In common with Sendbird: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- Accurately answers customer questions without human intervention
- Understands buyer intent and personalizes interactions
- Proactively suggests products to boost sales
Pricing: free, same as Sendbird
- #2
TaggoAI is an AI chatbot platform for building custom chatbots that handle customer support and engagement for businesses.
In common with Sendbird: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- AI chatbot platform for creating custom chatbots to enhance customer support and…
Pricing: paid, while Sendbird is free
- #3
GPT-4 chatbot builder for automated customer service, with live chat, an all-in-one inbox, and integrations with CRM and social channels.
In common with Sendbird: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- User-friendly GPT-4 chatbot platform for automated customer service
Pricing: free, same as Sendbird
- #4
Ambit AI is an AI chatbot platform that builds branded customer assistants answering questions from a business's own web pages, PDFs, videos, and approved links.
In common with Sendbird: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
Pricing: free, same as Sendbird
- #5
ChatIn is an AI customer support and sales chatbot that answers shoppers across web, mobile and Shopify chat around the clock.
In common with Sendbird: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- AI-powered multi-agent system for customer support and sales
Pricing: freemium (free plan + paid upgrades); Sendbird is free
- #6
Laila is an AI chatbot for appointment booking and rescheduling that handles customer messages 24/7 on WhatsApp, Instagram, website chat, and email.
In common with Sendbird: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- It integrates directly into booking systems and offers personalized customer service 24/7
- It engages customers on various platforms like WhatsApp
Pricing: free, same as Sendbird
- #7F
Fiction is an AI platform for building autonomous digital self agents that handle customer chats, lead generation and sales conversations.
In common with Sendbird: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- AI platform for building autonomous digital self agents
Pricing: freemium (free plan + paid upgrades); Sendbird is free
- #8
My Cheeky Bot is an AI chatbot builder that adds a lead generation and customer support assistant to your website in minutes.
In common with Sendbird: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- It enhances support
Pricing: free, same as Sendbird
- #9
Teammates.ai is an AI customer service and sales agent that handles customer conversations and lead generation 24/7 in over 50 languages.
In common with Sendbird: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
Pricing: free, same as Sendbird
- #10
Norby AI is a chatbot and AI customer service tool that automates support replies and sales conversations for websites.
In common with Sendbird: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
Pricing: free, same as Sendbird
- #11
AI customer support software for ecommerce stores that answers shopper tickets automatically and suggests products to help drive sales.
In common with Sendbird: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- Significant automation of customer support tasks
- Improved support efficiency and reduced operational costs
- Enhanced customer experience through personalized interactions
Pricing: free, same as Sendbird
- #12
FastBots.ai is a custom AI chatbot builder for 24/7 customer support and AI agents, trained on content from your own website.
In common with Sendbird: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- Custom AI chatbot builder for 24/7 customer support and AI agents
Pricing: free, same as Sendbird
- #13
Fineguide is an AI customer service tool that adds virtual assistant agents to your website for support, lead collection, and onboarding.
In common with Sendbird: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- Fineguide AI Agents come with pre-defined roles
Pricing: enterprise (custom pricing), while Sendbird is free
- #14
Scottie is a no-code AI agent builder for creating customer-facing chatbots and assistants, with an option to export the code.
In common with Sendbird: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- No-code AI agent building
- Wide range of integrations
- Ability to export code
Pricing: free, same as Sendbird
- #15
Cubeo AI is a no-code AI assistant builder with pre-built AI agents for training chatbots on your own documents and websites.
In common with Sendbird: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- No-code AI assistant builder with pre-built AI Agents
Pricing: free, same as Sendbird
- #16
Doko AI lets businesses build AI chatbots trained on their own PDFs, websites, and documents, then add them to a website.
In common with Sendbird: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
Pricing: freemium (free plan + paid upgrades); Sendbird is free
- #17
Chattitude is an AI customer service and lead qualification tool that runs 24/7 support and business workflow automation for companies.
In common with Sendbird: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- AI agents for 24/7 customer support
Pricing: enterprise (custom pricing), while Sendbird is free
- #18
Heep AI is an AI customer support chatbot that automates replies to customer messages on social media platforms.
In common with Sendbird: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- AI agents for automated customer support on social media
Pricing: freemium (free plan + paid upgrades); Sendbird is free
- #19
NovaTalks is a customer care platform that gathers messenger chats from WhatsApp, Instagram and more into one inbox, with AI chatbots for AI chatbot replies.
In common with Sendbird: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- Multichannel customer care platform with AI chatbots for efficient customer…
Pricing: free, same as Sendbird
- #20
GetAnswer is an AI question answering platform for building AI assistants and conversational commerce chatbots, including Shopify stores.
In common with Sendbird: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- Includes Everything in Small Business
Pricing: freemium (free plan + paid upgrades); Sendbird is free
- #21
Integrabot is a no-code platform for building AI agents that connect to business systems and automate lead qualification and customer service.
In common with Sendbird: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- Integration with various systems and APIs
- Automated lead qualification and data enrichment
- Improved customer service with 24/7 availability
Pricing: free, same as Sendbird
- #22
Thunai is an AI agent platform that turns your company knowledge into chat, voice, email and meeting agents for workflow automation.
In common with Sendbird: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- AI platform turning org knowledge into smart agents for automation
Pricing: free, same as Sendbird
- #23
Permut is a customer feedback platform that uses AI agents over WhatsApp, SMS, and web to collect NPS, CSAT, and churn signals.
In common with Sendbird: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- It aims to boost retention
Pricing: free, same as Sendbird
- #24
Link AI is a no-code AI agent platform that automates customer support, appointment scheduling, and messaging across WhatsApp, Instagram, Messenger, voice, and web chat.
In common with Sendbird: AI Agent, AI Assistant, AI Chatbot, AI Customer Service
- No-code agentic business suite for automating customer support
Pricing: enterprise (custom pricing), while Sendbird is free
How we picked these Sendbird alternatives
We rank tools by how closely they match Sendbird: tools that share more of its categories rank first, then tools whose main category, tags and description overlap with it, then community votes and views. Pricing type and features come from each product's SoftwareVital listing. Admins can pin or remove tools from this list.
Frequently asked questions
What are the best alternatives to Sendbird in 2026?
The closest alternatives to Sendbird are VanChat, TaggoAI, Watermelon, Ambit AI and ChatIn. They are ranked by how many categories and tags they share with Sendbird and how similar their descriptions are, then by community votes and views on SoftwareVital.
What is the closest alternative to Sendbird?
VanChat is the closest match because it shares AI Agent, AI Assistant and AI Chatbot with Sendbird. It is free.
Are there free alternatives to Sendbird?
Yes. 20 of the 24 alternatives have a free or freemium plan, including VanChat (free), Watermelon (free), Ambit AI (free), ChatIn (freemium) and Laila AI (free). Sendbird is free.
Which Sendbird alternatives are paid or enterprise tools?
TaggoAI (paid), Fineguide.ai (enterprise), Chattitude (enterprise) and Link AI (enterprise) use paid or enterprise pricing, which usually means more support and admin options for teams.
How does Sendbird compare to VanChat?
VanChat overlaps with Sendbird in AI Agent, AI Assistant and AI Chatbot. Its listed features include accurately answers customer questions without human intervention, understands buyer intent and personalizes interactions and proactively suggests products to boost sales. Pricing: free, same as Sendbird. Open the side-by-side compare page for a full breakdown.
What category is Sendbird in?
Sendbird is listed under AI Agent on SoftwareVital. Browse that category to see more tools in the same group.