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Alternatives · 2026

Best Luminous CRM Alternatives in 2026

24 alternatives · 22 with a free plan · Updated

What are the best Luminous CRM alternatives?

The best Luminous CRM alternatives for AI Advertising in 2026 are BizMagnets (whatsApp automation platform for marketing, free), AiSensy (whatsApp marketing tool, free) and Trring Me (omnichannel customer engagement platform, free). 22 of the 24 listed alternatives have a free or freemium plan.

Looking for something other than Luminous CRM? Below are 24 alternatives in AI Advertising, AI Chatbot and AI CRM, all closely matched, ranked by how much they overlap with Luminous CRM. Luminous CRM itself is free. Each entry shows what the tool does, what it shares with Luminous CRM, its key features and pricing.

What is Luminous CRM?

Sending a bulk promotional message to every customer on your list, then handing the replies to a live agent or a chatbot, is the kind of job Luminous CRM handles on the WhatsApp Business API. Luminous CRM is an AI CRM and chatbot platform for marketing, sales, service and support automation over WhatsApp.

Pricing
Free

Key features of Luminous CRM

  • Automated customer support with AI chatbots
  • Seamless end-to-end shopping experience on WhatsApp
  • Ability to broadcast bulk messages to unlimited users
  • Multi-agent live chat for efficient customer support
  • Integration with Shopify & WooCommerce stores

Luminous CRM alternatives compared

Top 5 alternatives to Luminous CRM with pricing and overlap
ToolPricingShared with Luminous CRMMatch
Luminous CRMFree—Original
BizMagnetsFreeAI Advertising, AI Chatbot, AI CRM, AI Customer Service, AI Marketing, AI SalesStrong match
AiSensyFreeAI Advertising, AI Chatbot, AI Customer Service, AI MarketingStrong match
Trring MeFreeAI Chatbot, AI CRM, AI Customer Service, AI Marketing, AI SalesStrong match
InsiderFreeAI Chatbot, AI CRM, AI Customer Service, AI Marketing, AI SalesStrong match
GlassixFreeAI Chatbot, AI Customer Service, AI Marketing, AI SalesStrong match

Top 24 alternatives to Luminous CRM

  1. #1
    BizMagnets logo

    BizMagnets

    Strong matchFree

    WhatsApp automation platform for marketing, sales, and support, with Shopify and CRM integrations from BizMagnets.

    In common with Luminous CRM: AI Advertising, AI Chatbot, AI CRM, AI Customer Service, AI Marketing, AI Sales

    • Unified platform for marketing
    • AI-powered interactions for smarter conversations
    • Official Meta Business Partner ensuring compliance

    Pricing: free

  2. #2
    AiSensy logo

    AiSensy

    Strong matchFree

    AiSensy is a WhatsApp marketing tool that sends broadcasts, runs chatbot automation, and handles customer support via official WhatsApp Business APIs.

    In common with Luminous CRM: AI Advertising, AI Chatbot, AI Customer Service, AI Marketing

    Pricing: free

  3. #3
    Trring Me logo

    Trring Me

    Strong matchFree

    Trring Me is an omnichannel customer engagement platform with a shared inbox, WhatsApp broadcasts and AI chatbot automation for businesses.

    In common with Luminous CRM: AI Chatbot, AI CRM, AI Customer Service, AI Marketing, AI Sales

    • All-in-one omni-channel platform for comprehensive customer engagement
    • Automates a significant portion (80%) of customer queries
    • Rapid deployment

    Pricing: free

  4. #4
    Insider logo

    Insider

    Strong matchFree

    Insider is a customer experience platform for AI marketing, commerce, and support across channels like WhatsApp and Instagram.

    In common with Luminous CRM: AI Chatbot, AI CRM, AI Customer Service, AI Marketing, AI Sales

    • Comprehensive platform covering marketing
    • AI-native capabilities for personalization and prediction
    • Omnichannel approach for consistent customer experiences

    Pricing: free

  5. #5
    Glassix logo

    Glassix

    Strong matchFree

    Glassix is a messaging platform that brings customer conversations from multiple channels into one place, with AI chatbots handling routine questions.

    In common with Luminous CRM: AI Chatbot, AI Customer Service, AI Marketing, AI Sales

    • Unifies messaging across multiple channels
    • Automates interactions with AI-powered chatbots
    • Improves customer satisfaction and response times

    Pricing: free

  6. #6
    SendWo logo

    SendWo

    Strong matchFree

    SendWo is an AI WhatsApp chatbot for automating customer support and handling sales chats, with a free plan.

    In common with Luminous CRM: AI Chatbot, AI CRM, AI Customer Service, AI Marketing, AI Sales

    • AI WhatsApp chatbot software for scaling sales

    Pricing: free

  7. #7
    R

    RevoChat

    Strong matchFree

    RevoChat is an AI chatbot for e-commerce stores that handles sales and customer support questions, with Shopify and WooCommerce integration.

    In common with Luminous CRM: AI Chatbot, AI Customer Service, AI Sales

    • AI sales and support chatbot for e-commerce

    Pricing: free

  8. #8
    V-retail logo

    V-retail

    Strong matchFree

    V-retail is an AI sales automation tool that engages website visitors in real time through live chat and calls, with lead qualification.

    In common with Luminous CRM: AI Advertising, AI Chatbot, AI Customer Service, AI Sales

    • AI-powered sales automation tool for real-time customer engagement

    Pricing: free

  9. #9
    The I Need Group logo

    The I Need Group

    Strong matchPaid

    UK digital marketing agency offering lead generation and AI-driven business solutions, with AI marketing, chatbot and CRM services listed.

    In common with Luminous CRM: AI Advertising, AI Chatbot, AI CRM, AI Customer Service, AI Marketing

    Pricing: paid, from $99

  10. #10
    Autochat logo

    Autochat

    Strong matchFreemium

    Autochat is a WhatsApp automation platform for building no-code chatbots that connect to an online store and handle customer messages.

    In common with Luminous CRM: AI Chatbot, AI Customer Service, AI Marketing, AI Sales

    • WhatsApp automation platform with no-code chatbots and eCommerce integration

    Pricing: free plan, paid plans from $50

  11. #11
    Dispara Aí logo

    Dispara Aí

    Strong matchFree

    Dispara Aí is a WhatsApp automation tool for sending marketing messages, handling sales conversations, and running chatbot customer support.

    In common with Luminous CRM: AI Chatbot, AI Customer Service, AI Marketing, AI Sales

    • Comprehensive platform for WhatsApp automation
    • User-friendly interface
    • Integration with popular marketing tools

    Pricing: free

  12. #12
    Gorgias logo

    Gorgias

    Strong matchFree

    AI customer support software for ecommerce stores that answers shopper tickets automatically and suggests products to help drive sales.

    In common with Luminous CRM: AI Chatbot, AI Customer Service, AI Marketing, AI Sales

    • Significant automation of customer support tasks
    • Improved support efficiency and reduced operational costs
    • Enhanced customer experience through personalized interactions

    Pricing: free

  13. #13
    Hello24.ai logo

    Hello24.ai

    Strong matchFreemium

    Hello24.ai is a WhatsApp commerce platform for sales, marketing, and support that connects with Shopify and WooCommerce stores.

    In common with Luminous CRM: AI Chatbot, AI Customer Service, AI Marketing

    Pricing: free plan, paid plans from $40

  14. #14
    Chathero AI logo

    Chathero AI

    Strong matchFree

    AI chatbot platform for marketing, sales and customer service teams, with live chat and WhatsApp messaging.

    In common with Luminous CRM: AI Chatbot, AI Customer Service, AI Marketing, AI Sales

    • It aims to revolutionize sales and customer engagement through smart communication

    Pricing: free

  15. #15
    Teammates.ai logo

    Teammates.ai

    Strong matchFree

    Teammates.ai is an AI customer service and sales agent that handles customer conversations and lead generation 24/7 in over 50 languages.

    In common with Luminous CRM: AI Chatbot, AI CRM, AI Customer Service, AI Marketing, AI Sales

    Pricing: free

  16. #16
    M

    Mumble

    Strong matchFree

    Mumble is a web platform for WhatsApp business messaging, covering customer lists, promotions, automated sales follow-ups and lead tracking.

    In common with Luminous CRM: AI Chatbot, AI CRM, AI Customer Service, AI Marketing, AI Sales

    Pricing: free

  17. #17
    Notbot logo

    Notbot

    Strong matchFree

    Notbot is a WhatsApp chatbot and marketing platform that combines a chatbot builder, CRM, team inbox, and official WhatsApp API for businesses.

    In common with Luminous CRM: AI Chatbot, AI CRM, AI Customer Service, AI Marketing

    • All-in-one platform for WhatsApp marketing
    • Easy chatbot builder with interactive lists and CTA buttons
    • Advanced CRM for contact management and audience segmentation

    Pricing: free

  18. #18
    Infinity Call Analytics Software logo

    Call analytics software that reviews customer conversations to help marketing, sales, and customer service teams spot trends and negative experiences.

    In common with Luminous CRM: AI Advertising, AI Customer Service, AI Marketing, AI Sales

    • Provides comprehensive insights into customer interactions
    • Helps optimize marketing spend and improve ROI
    • Enables better sales performance through tailored conversations

    Pricing: free

  19. #19
    Crisp logo

    Crisp

    Strong matchFreemium

    Crisp is a business messaging platform with a shared inbox, chatbot, and CRM for sales, marketing, and customer support teams.

    In common with Luminous CRM: AI Chatbot, AI CRM, AI Customer Service

    • Mini Per month
    • Essentials Per month

    Pricing: free plan, paid plans from $45

  20. #20
    2

    247.ai

    Strong matchFree

    247.ai is an AI customer experience platform for omnichannel customer engagement, self-service, and contact center operations across chat, voice, and messaging.

    In common with Luminous CRM: AI Advertising, AI Chatbot, AI Customer Service, AI Marketing, AI Sales

    Pricing: free

  21. #21
    BluChatBot logo

    BluChatBot

    Strong matchFree

    AI chatbot for WhatsApp and Facebook Messenger that answers customer messages, mixes bot replies with human agents, and helps reduce support costs.

    In common with Luminous CRM: AI Chatbot, AI Customer Service, AI Marketing

    • AI-powered chatbot for WhatsApp

    Pricing: free

  22. #22
    HiJiffy logo

    HiJiffy

    Strong matchFree

    Hotel guest messaging software that brings every channel into one inbox and automates routine replies, check-ins and review requests.

    In common with Luminous CRM: AI Chatbot, AI Customer Service, AI Marketing

    • Increases direct bookings and upselling opportunities
    • Makes online check-ins and reviews faster and easier
    • Reduces repetitive tasks with AI automation

    Pricing: free

  23. #23
    M

    Moveo.AI

    Strong matchEnterprise

    Moveo.AI is an AI agent platform for call centers and customer support, automating customer service tasks and handling conversations around the clock across channels.

    In common with Luminous CRM: AI Chatbot, AI Customer Service, AI Marketing, AI Sales

    • Reduces call center costs
    • Improves debt collection rates
    • Increases qualified leads

    Pricing: custom quote

  24. #24
    WhatsBotPro logo

    WhatsBotPro

    Strong matchFree

    WhatsApp automation bot for sales and marketing messages, with an AI chatbot and bulk messaging on higher plans.

    In common with Luminous CRM: AI Chatbot, AI Customer Service, AI Marketing

    • WhatsApp automation bot for sales

    Pricing: free

How we picked these Luminous CRM alternatives

We rank tools by how closely they match Luminous CRM: tools that share more of its categories rank first, then tools whose main category, tags and description overlap with it, then community votes and views. Pricing type and features come from each product's SoftwareVital listing. Admins can pin or remove tools from this list.

Frequently asked questions

What are the best alternatives to Luminous CRM in 2026?

The closest alternatives to Luminous CRM are BizMagnets, AiSensy, Trring Me, Insider and Glassix. They are ranked by how many categories and tags they share with Luminous CRM and how similar their descriptions are, then by community votes and views on SoftwareVital.

What is the closest alternative to Luminous CRM?

BizMagnets is the closest match because it shares AI Advertising, AI Chatbot and AI CRM with Luminous CRM. It is free.

Are there free alternatives to Luminous CRM?

Yes. 22 of the 24 alternatives have a free or freemium plan, including BizMagnets (free), AiSensy (free), Trring Me (free), Insider (free) and Glassix (free). Luminous CRM is free.

Which Luminous CRM alternatives are paid or enterprise tools?

The I Need Group (paid) and Moveo.AI (enterprise) use paid or enterprise pricing, which usually means more support and admin options for teams.

How does Luminous CRM compare to BizMagnets?

BizMagnets overlaps with Luminous CRM in AI Advertising, AI Chatbot and AI CRM. Its listed features include unified platform for marketing, AI-powered interactions for smarter conversations and official Meta Business Partner ensuring compliance. Pricing: free. Open the side-by-side compare page for a full breakdown.

What category is Luminous CRM in?

Luminous CRM is listed under AI Advertising on SoftwareVital. Browse that category to see more tools in the same group.