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Comparison · 2026

Crisp vs Luminous CRM

Crisp vs Luminous CRM: side-by-side comparison of pricing, ratings, and features on SoftwareVital (2026).

Pricing models differ: Crisp is freemium, Luminous CRM is free. Feature lists share 0 overlapping items across the two listings.

freemium

Crisp is a business messaging platform with a shared inbox, chatbot, and CRM for sales, marketing, and customer support teams.

free

Luminous CRM is a WhatsApp Business API platform for automated customer support, sales chat, and bulk marketing messages.

Side-by-side

AttributeCrispLuminous CRM
Rating——
Reviews——
Pricingfreemium · $45free
Votes00
CategoryAI ChatbotAI Advertising

Features checklist

FeatureCrispLuminous CRM
Free For solopreneurs and entrepreneurs
Mini Per month
per workspace
Essentials Per month
Plus Per month
Automated customer support with AI chatbots
Seamless end-to-end shopping experience on WhatsApp
Ability to broadcast bulk messages to unlimited users
Multi-agent live chat for efficient customer support
Integration with Shopify & WooCommerce stores
Conversation costs apply based on message category

FAQ