Crisp vs Luminous CRM: side-by-side comparison of pricing, ratings, and features on SoftwareVital (2026).
Pricing models differ: Crisp is freemium, Luminous CRM is free. Feature lists share 0 overlapping items across the two listings.
Crisp is a business messaging platform with a shared inbox, chatbot, and CRM for sales, marketing, and customer support teams.
Luminous CRM is a WhatsApp Business API platform for automated customer support, sales chat, and bulk marketing messages.
| Attribute | Crisp | Luminous CRM |
|---|---|---|
| Rating | — | — |
| Reviews | — | — |
| Pricing | freemium · $45 | free |
| Votes | 0 | 0 |
| Category | AI Chatbot | AI Advertising |
| Feature | Crisp | Luminous CRM |
|---|---|---|
| Free For solopreneurs and entrepreneurs | ||
| Mini Per month | ||
| per workspace | ||
| Essentials Per month | ||
| Plus Per month | ||
| Automated customer support with AI chatbots | ||
| Seamless end-to-end shopping experience on WhatsApp | ||
| Ability to broadcast bulk messages to unlimited users | ||
| Multi-agent live chat for efficient customer support | ||
| Integration with Shopify & WooCommerce stores | ||
| Conversation costs apply based on message category |