Luminous CRM
Luminous CRM is a WhatsApp Business API platform for automated customer support, sales chat, and bulk marketing messages.
Luminous CRM
Luminous CRM is a WhatsApp Business API platform for automated customer support, sales chat, and bulk marketing messages.
Product Overview
Luminous CRM is a WhatsApp Business API platform for automated customer support, sales chat, and bulk marketing messages.
About This Tool
Overview
Sending a bulk promotional message to every customer on your list, then handing the replies to a live agent or a chatbot, is the kind of job Luminous CRM handles on the WhatsApp Business API.
Luminous CRM is an AI CRM and chatbot platform for marketing, sales, service and support automation over WhatsApp.
You can broadcast messages to unlimited users, and several agents can share one live chat inbox to answer customers.
Stores on Shopify or WooCommerce can connect to it, so shoppers can go through a full buying experience inside WhatsApp.
AI chatbots take care of routine support questions automatically.
There are two cost points to plan for.
Pricing is a yearly subscription, and WhatsApp conversation charges apply on top, based on the message category.
Initial setup and integration may call for some technical knowledge, so expect to spend time on it or bring in someone who has done it before.
The fit is clearest for online sellers whose customers already use WhatsApp.
AI Advertising
free
https://luminouscrm.com/
published
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Chatbots & Virtual Companions, Marketing & Advertising, AI Chatbot...
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Features & Capabilities
Key Features
Pros & Cons
Pros
- Automated customer support with AI chatbots
- Seamless end-to-end shopping experience on WhatsApp
- Ability to broadcast bulk messages to unlimited users
- Multi-agent live chat for efficient customer support
- Integration with Shopify & WooCommerce stores
- Conversation costs apply based on message category
Cons
No notable drawbacks reported yet.
Pricing & Access
Pricing Information
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Key Features
Pricing
Free
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