Alternatives · 2026
Best Gleap Alternatives in 2026
24 alternatives · 18 with a free plan · Updated
What are the best Gleap alternatives?
The best Gleap alternatives for AI Chatbot in 2026 are PenPal (AI copilot, free), Pylon (B2B customer support platform, free) and MaxKB (open-source AI knowledge base and chatbot platform for enterprises, free). 18 of the 24 listed alternatives have a free or freemium plan.
Looking for something other than Gleap? Below are 24 alternatives in AI Chatbot, AI Copilot and AI Customer Service, 23 of them closely matched, ranked by how much they overlap with Gleap. Gleap itself is free. Each entry shows what the tool does, what it shares with Gleap, its key features and pricing.
What is Gleap?
Catching bugs and customer feedback inside your own app is the core job of Gleap, an AI customer feedback platform for businesses that want to act on what users tell them. Visual bug reporting is the headline feature, so people can flag a problem in context instead of writing a long email.
Gleap alternatives compared
| Tool | Pricing | Shared with Gleap | Match |
|---|---|---|---|
| Gleap | Free | — | Original |
| PenPal | Free | AI Chatbot, AI Copilot, AI Customer Service, AI Knowledge Base, Large Language Models (LLMs) | Strong match |
| Pylon | Free | AI Chatbot, AI Copilot, AI Customer Service, AI Knowledge Base | Strong match |
| MaxKB | Free | AI Chatbot, AI Customer Service, AI Knowledge Base, Large Language Models (LLMs) | Strong match |
| Quezzies | Free | AI Chatbot, AI Customer Service, Large Language Models (LLMs) | Strong match |
| Powered_by Agency | Paid | AI Chatbot, AI Customer Service, AI Marketing | Strong match |
Top 24 alternatives to Gleap
- #1
PenPal is an AI copilot that builds chatbots from your knowledge base to answer website visitors and turn them into customers.
In common with Gleap: AI Chatbot, AI Copilot, AI Customer Service, AI Knowledge Base, Large Language Models (LLMs)
Pricing: free
- #2
Pylon is a B2B customer support platform that combines ticketing, AI automation, a knowledge base and a customer portal in one place.
In common with Gleap: AI Chatbot, AI Copilot, AI Customer Service, AI Knowledge Base
- Comprehensive all-in-one platform for B2B customer support
- Significant operational time savings and improved reliability (as per testimonials)
- Robust AI capabilities for automation
Pricing: free
- #3
MaxKB is an open-source AI knowledge base and chatbot platform for enterprises, using RAG to ground answers in your knowledge bases.
In common with Gleap: AI Chatbot, AI Customer Service, AI Knowledge Base, Large Language Models (LLMs)
- Open-source and free to use (OSS Edition)
- Supports various large models (private and public)
- Integrates RAG pipelines to reduce hallucinations
Pricing: free
- #4Q
AI customer feedback tool that runs conversations with users to uncover the problems they actually need solved before you build.
In common with Gleap: AI Chatbot, AI Customer Service, Large Language Models (LLMs)
- AI-powered automation saves time and resources
- Provides deeper customer insights through AI conversations
- Helps build products that meet actual customer needs
Pricing: free
- #5
Powered_by Agency builds custom AI agents for small and mid-sized businesses, handling chat, calls, email and sales tasks.
In common with Gleap: AI Chatbot, AI Customer Service, AI Marketing
- AI agency for SMBs designing and deploying custom intelligent agents
Pricing: paid, from $299
- #6
Mixdesk is an AI customer service platform that handles chats from WhatsApp, Facebook, Instagram, LINE, Telegram, email and SMS for cross-border businesses.
In common with Gleap: AI Chatbot, AI Copilot, AI Customer Service, AI Marketing, Large Language Models (LLMs)
Pricing: custom quote
- #7
AI chatbot for WhatsApp that runs e-commerce customer support and marketing journeys, with analytics to track retention and acquisition costs.
In common with Gleap: AI Chatbot, AI Copilot, AI Customer Service, AI Marketing
- Reduces customer acquisition cost (CAC)
- Improves customer retention
- Enhances customer support efficiency
Pricing: free
- #8
AI product support platform that resolves customer questions through self-service across channels, languages and markets.
In common with Gleap: AI Chatbot, AI Copilot, AI Customer Service, AI Knowledge Base
- AI-driven support for complex scenarios
- Cost reduction through self-service resolution
- Consistent support across all touchpoints
Pricing: free
- #9
Intelswift is an AI customer service automation platform with chatbots, AI copilot, live chat and analytics for enterprise support teams.
In common with Gleap: AI Chatbot, AI Copilot, AI Customer Service, AI Knowledge Base, AI Marketing
- AI-powered customer service automation platform to enhance CX and boost team productivity
Pricing: custom quote
- #10
AI customer service software that handles support across multiple channels and builds a knowledge base for help desk teams.
In common with Gleap: AI Chatbot, AI Copilot, AI Customer Service, AI Knowledge Base
- AI-powered features enhance efficiency and automate workflows
- Omnichannel support unifies communication across multiple channels
- Customizable to fit specific business needs
Pricing: free
- #11A
AutoBiz is an AI sales assistant for e-commerce that adds smart consulting and automation to your online store.
In common with Gleap: AI Chatbot, AI Customer Service, AI Marketing, Large Language Models (LLMs)
- AI Sales Assistant for e-commerce
Pricing: free plan, paid plans from $19
- #12T
AI writing assistant and enterprise knowledge management platform, TextCortex works across 30,000+ apps and sites via a browser extension and desktop app.
In common with Gleap: AI Chatbot, AI Copilot, AI Knowledge Base
- It assists in your creative process from start to finish
Pricing: custom quote
- #13
AI chatbot platform for marketing, sales and customer service teams, with live chat and WhatsApp messaging.
In common with Gleap: AI Chatbot, AI Customer Service, AI Knowledge Base, AI Marketing, Large Language Models (LLMs)
- It aims to revolutionize sales and customer engagement through smart communication
Pricing: free
- #14
Rezolve.ai is an AI employee service desk that handles staff support requests inside Microsoft Teams around the clock.
In common with Gleap: AI Chatbot, AI Copilot, AI Customer Service, Large Language Models (LLMs)
- Seamless integration with Microsoft Teams
- AI-powered automation reduces manual tasks
- Improved efficiency and cost reduction
Pricing: free
- #15
ChatInsight is a custom AI chatbot builder that trains a bot on your own documents and website content for customer support and engagement.
In common with Gleap: AI Chatbot, AI Customer Service, AI Knowledge Base, AI Marketing
- Custom AI chatbots trained on your data for business support and customer engagement
Pricing: free
- #16
Wyzard.ai is an AI chatbot and marketing co-pilot for software companies that engages website visitors 24/7 and handles complex product questions.
In common with Gleap: AI Chatbot, AI Copilot, AI Customer Service, AI Marketing
- Consistent brand messaging
- Expert-level intelligence with specialized SaaS agents
- Handles complex queries beyond chatbot limits
Pricing: free
- #17
Soof AI is a chatbot for Shopify stores that handle customer support questions and help shoppers find products.
In common with Gleap: AI Chatbot, AI Customer Service, Large Language Models (LLMs)
- AI chatbot for Shopify stores to automate customer support and increase sales
Pricing: free
- #18
ChatBees is an AI customer support tool that auto-generates answers to support tickets from your own knowledge base and website chatbot.
In common with Gleap: AI Chatbot, AI Copilot, AI Customer Service, Large Language Models (LLMs)
- Pay-as-you-go+PaidAdd-on Flex Ideal for individual users
- Try with 14 Day Free Trial
- Talk to Us
Pricing: free plan, paid plans from $5
- #19
AI chatbot platform that lets customers find answers in-app through a knowledge base, tooltips, and chat support.
In common with Gleap: AI Chatbot, AI Customer Service, AI Knowledge Base
- Essentials / site / month
- Your gateway to effortless customer self-service
- Growth / site / month
Pricing: paid, from $97
- #20
Mate Direct is a WhatsApp AI assistant that automates business chat replies and connects to Google Sheets and Google Maps.
In common with Gleap: AI Chatbot, AI Customer Service, AI Knowledge Base, AI Marketing, Large Language Models (LLMs)
- AI-powered WhatsApp assistant for smarter business communication and automation
Pricing: paid, from $9
- #21
ServisBOT is an AI chatbot and LLM tool that offers tailored automation for business customer service, lead generation, and risk monitoring.
In common with Gleap: AI Chatbot, AI Copilot, AI Customer Service, AI Marketing, Large Language Models (LLMs)
- Boosts automation and engagement with Generative AI and LLMs
- Tailored AI solutions for specific business use cases
- Enhances lead conversion through personalized and automated interactions
Pricing: free
- #22
Impel is an AI customer lifecycle management platform for car dealerships and automotive businesses, covering merchandising, communication, and vehicle imaging.
In common with Gleap: AI Chatbot, AI Copilot, AI Customer Service, AI Marketing, Large Language Models (LLMs)
Pricing: free
- #23V
Verloop.io is an AI customer service platform that automates support chats and calls across WhatsApp, website, voice and social channels for businesses.
In common with Gleap: AI Chatbot, AI Copilot, AI Customer Service, Large Language Models (LLMs)
- AI-powered customer service automation platform fo
Pricing: free
- #24
GenAI chatbot platform for e-commerce stores that automates customer support, lead generation, and product upselling with personalized engagement.
In common with Gleap: AI Chatbot, AI Customer Service, AI Marketing, Large Language Models (LLMs)
- Upto 30% Revenue Uptick
- More Customer Engagement & Retention
- Handle Support Volume at scale
Pricing: free
How we picked these Gleap alternatives
We rank tools by how closely they match Gleap: tools that share more of its categories rank first, then tools whose main category, tags and description overlap with it, then community votes and views. Pricing type and features come from each product's SoftwareVital listing. Admins can pin or remove tools from this list.
Frequently asked questions
What are the best alternatives to Gleap in 2026?
The closest alternatives to Gleap are PenPal, Pylon, MaxKB, Quezzies and Powered_by Agency. They are ranked by how many categories and tags they share with Gleap and how similar their descriptions are, then by community votes and views on SoftwareVital.
What is the closest alternative to Gleap?
PenPal is the closest match because it shares AI Chatbot, AI Copilot and AI Customer Service with Gleap. It is free.
Are there free alternatives to Gleap?
Yes. 18 of the 24 alternatives have a free or freemium plan, including PenPal (free), Pylon (free), MaxKB (free), Quezzies (free) and LimeChat (free). Gleap is free.
Which Gleap alternatives are paid or enterprise tools?
Powered_by Agency (paid), Mixdesk (enterprise), Intelswift (enterprise), TextCortex (enterprise) and Inline Help (paid) use paid or enterprise pricing, which usually means more support and admin options for teams.
How does Gleap compare to PenPal?
PenPal overlaps with Gleap in AI Chatbot, AI Copilot and AI Customer Service. Pricing: free. Open the side-by-side compare page for a full breakdown.
What category is Gleap in?
Gleap is listed under AI Chatbot on SoftwareVital. Browse that category to see more tools in the same group.