Gleap

Catching bugs and customer feedback inside your own app is the core job of Gleap, an AI customer feedback platform for businesses that want to act on what users tell them.

Visual bug reporting is the headline feature, so people can flag a problem in context instead of writing a long email.

Around that, Gleap adds an AI bot called Kai, a knowledge base builder, public product roadmaps, surveys and marketing automation.

The range is wide.

Gleap sits somewhere between a bug tracker, a support tool and a feedback board, which suits teams that would rather have one place for all three than stitch separate products together.

Smaller teams may find that breadth more than they need.

If your main pain is collecting feedback and turning it into roadmap decisions, Gleap covers that ground directly.