Quezzies

Customer feedback collection is the main job of Quezzies, an AI chatbot and customer research tool that talks to your users and asks the questions for you.

It uses GPT-4 to run those conversations and follows the mom-test method, which focuses on what people actually do and struggle with instead of leading them to say they like an idea.

That makes the answers more useful when you are deciding what to build.

Quezzies also brings community into the product itself, so feedback does not sit in a separate survey tool.

The AI handles the conversations, which saves time compared with running interviews by hand, and the aim is to give you a clearer picture of real customer needs.

Because the AI does the asking, you need to watch the output and adjust it.

Results depend on how engaged your customers are.

Teams that tie OKRs to customer problems should expect a learning curve before it fits their routine.