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AI writing tools: what vendors say customers got
Jasper, Copy.ai, Writer, Grammarly, Writesonic and Notion report gains in volume, speed and traffic. We read 14 stories and asked who checks the writing.

What AI support vendors mean by a resolved ticket
Intercom reports a 76% Fin resolution rate and Decagon cites 90%, but each vendor defines resolved differently. We compare five vendors’ own definitions.

Accounting software results: what vendors report on month-end close
Six accounting vendors publish customer results. We read 11 stories on month-end close, invoicing and ERP, and note which figures give a real before and after
Free Resources
eBooks & Guides
Cutting SaaS Costs
Find every subscription, remove what nobody uses, and take control of renewals. A practical guide for finance and ops teams, with 7 templates.
The Software Buying Playbook
A step by step method for choosing business software, from problem to signed contract, with 11 templates you can use on your next purchase.
The SaaS Launch Playbook
How to launch a SaaS product to the right few people, get listed honestly, and still have customers a month later. Includes 7 templates.
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