Alternatives · 2026
Best ShopMate AI Alternatives in 2026
24 alternatives · 22 with a free plan · Updated
What are the best ShopMate AI alternatives?
The best ShopMate AI alternatives for AI Assistant in 2026 are Relish AI (AI shopping assistant for Shopify stores, free), V-retail (AI sales automation tool, free) and VanChat (AI shopping assistant and customer service chatbot for Shopify…, free). 22 of the 24 listed alternatives have a free or freemium plan.
Looking for something other than ShopMate AI? Below are 24 alternatives in AI Assistant, AI Chatbot and AI Customer Service, all closely matched, ranked by how much they overlap with ShopMate AI. ShopMate AI itself is free. Each entry shows what the tool does, what it shares with ShopMate AI, its key features and pricing.
What is ShopMate AI?
On an e-commerce store, ShopMate AI sits between your catalog and your shoppers, answering questions and suggesting products around the clock. It is an AI sales assistant and customer service chatbot built for online shops, and it handles both support and selling in the same chat. The selling side is the main draw.
- Pricing
- Free
Key features of ShopMate AI
- Boosts sales and revenue through upselling and cross-selling
- Reduces operational costs by providing 24/7 customer support
- Increases conversion rates through personalized recommendations and real-time engagement
- Improves customer satisfaction with instant support and tailored product suggestions
- Reliance on AI may lead to impersonal interactions if not properly managed
ShopMate AI alternatives compared
| Tool | Pricing | Shared with ShopMate AI | Match |
|---|---|---|---|
| ShopMate AI | Free | — | Original |
| Relish AI | Free | AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant | Strong match |
| V-retail | Free | AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant | Strong match |
| VanChat | Free | AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant | Strong match |
| Rep AI | Free | AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant | Strong match |
| Soof AI | Free | AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant, Large Language Models (LLMs) | Strong match |
Top 24 alternatives to ShopMate AI
- #1
AI shopping assistant for Shopify stores that handles customer support and chat-based sales to help lift conversion rates.
In common with ShopMate AI: AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- Increases store revenue and conversion rates
- Reduces support operations costs
- Provides instant customer satisfaction
Pricing: free
- #2
V-retail is an AI sales automation tool that engages website visitors in real time through live chat and calls, with lead qualification.
In common with ShopMate AI: AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- AI-powered sales automation tool for real-time customer engagement
Pricing: free
- #3
AI shopping assistant and customer service chatbot for Shopify stores that answers questions and suggests products.
In common with ShopMate AI: AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- Accurately answers customer questions without human intervention
- Understands buyer intent and personalizes interactions
- Proactively suggests products to boost sales
Pricing: free
- #4
Rep AI is a Shopify AI sales assistant chatbot that helps shoppers find products and supports higher conversion rates.
In common with ShopMate AI: AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- Increases conversion rates and average order value
- Provides personalized shopping experiences
- Reduces customer support workload
Pricing: free
- #5
Soof AI is a chatbot for Shopify stores that handle customer support questions and help shoppers find products.
In common with ShopMate AI: AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant, Large Language Models (LLMs)
- AI chatbot for Shopify stores to automate customer support and increase sales
Pricing: free
- #6A
AutoBiz is an AI sales assistant for e-commerce that adds smart consulting and automation to your online store.
In common with ShopMate AI: AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant, Large Language Models (LLMs)
- AI Sales Assistant for e-commerce
Pricing: free plan, paid plans from $19
- #7
GenAI chatbot platform for e-commerce stores that automates customer support, lead generation, and product upselling with personalized engagement.
In common with ShopMate AI: AI Chatbot, AI Customer Service, AI Sales Assistant, Large Language Models (LLMs)
- Upto 30% Revenue Uptick
- More Customer Engagement & Retention
- Handle Support Volume at scale
Pricing: free
- #8
CodiBot is an AI chatbot for customer support, sales and staff automation that aims to cut operational costs and provide 24/7 help.
In common with ShopMate AI: AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- Reduces operational costs
- Enhances customer service with personalized support
- Increases staff productivity through automation
Pricing: custom quote
- #9
AI customer support software for ecommerce stores that answers shopper tickets automatically and suggests products to help drive sales.
In common with ShopMate AI: AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- Significant automation of customer support tasks
- Improved support efficiency and reduced operational costs
- Enhanced customer experience through personalized interactions
Pricing: free
- #10
Typewise is an AI customer service platform for businesses, with AI agents that handle cases and assistants that help human support staff.
In common with ShopMate AI: AI Assistant, AI Chatbot, AI Customer Service, Large Language Models (LLMs)
- AI customer service platform for efficiency and satisfaction
Pricing: custom quote
- #11
Rezolve.ai is an AI employee service desk that handles staff support requests inside Microsoft Teams around the clock.
In common with ShopMate AI: AI Assistant, AI Chatbot, AI Customer Service, Large Language Models (LLMs)
- Seamless integration with Microsoft Teams
- AI-powered automation reduces manual tasks
- Improved efficiency and cost reduction
Pricing: free
- #12
Norby AI is a chatbot and AI customer service tool that automates support replies and sales conversations for websites.
In common with ShopMate AI: AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant, Large Language Models (LLMs)
Pricing: free
- #13
TutGPT is a custom AI chatbot trained on your own documents to give instant answers to customers and staff.
In common with ShopMate AI: AI Assistant, AI Chatbot, AI Customer Service, Large Language Models (LLMs)
Pricing: free
- #14
BestChat is an AI chatbot for customer support and lead capture that connects with e-commerce platforms and tracks orders.
In common with ShopMate AI: AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- AI-powered chatbot for automated customer support
- Integration with popular e-commerce platforms
- Analytics dashboard for data-driven decision-making
Pricing: free
- #15
ChatIn is an AI customer support and sales chatbot that answers shoppers across web, mobile and Shopify chat around the clock.
In common with ShopMate AI: AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- AI-powered multi-agent system for customer support and sales
Pricing: free plan, paid plans from $49
- #16
StrideQ is an AI phone ordering system for restaurants that answers every call and captures orders, including catering, with less staff.
In common with ShopMate AI: AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- It requires no new hardware or integrations and can be set up in 20 minutes
Pricing: free
- #17
GPT-4 chatbot builder for automated customer service, with live chat, an all-in-one inbox, and integrations with CRM and social channels.
In common with ShopMate AI: AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant, Large Language Models (LLMs)
- User-friendly GPT-4 chatbot platform for automated customer service
Pricing: free
- #18
InnossistAI is an AI customer support tool with a chatbot, voice calls and agent features for answering customer questions.
In common with ShopMate AI: AI Assistant, AI Chatbot, AI Customer Service, Large Language Models (LLMs)
- AI-powered customer support system with chatbot
Pricing: free plan, paid plans from $50
- #19
Extra Blu is an AI shopping assistant for Shopify stores that helps customers find products and answers questions about shipping and returns.
In common with ShopMate AI: AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- Users input their own API key
Pricing: free
- #20
Siena AI is an autonomous customer service platform for online stores that answers shopper questions and resolves support requests with AI.
In common with ShopMate AI: AI Assistant, AI Chatbot, AI Customer Service, Large Language Models (LLMs)
- It combines human empathy and AI to transform customer experience
Pricing: free
- #21A
Asklo is an AI customer support chatbot that answers shopper questions on product pages and can connect to Shopify stores.
In common with ShopMate AI: AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- Everything in Advanced
- Up to 10 Widgets
- Submit Additional Product Data
Pricing: free
- #22
AI chatbot for WhatsApp and Facebook Messenger that answers customer messages, mixes bot replies with human agents, and helps reduce support costs.
In common with ShopMate AI: AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- AI-powered chatbot for WhatsApp
Pricing: free
- #23
Diyva is an AI chatbot with a human avatar that answers website visitor questions in over 30 languages.
In common with ShopMate AI: AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- Diya offers an AI-powered virtual assistant that can be easily integrated into any website
Pricing: free
- #24
EZAI is a customizable AI assistant suite that automates business workflows and adds AI to existing sites and apps for enterprise teams.
In common with ShopMate AI: AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant
- Based on Requirements
Pricing: free
How we picked these ShopMate AI alternatives
We rank tools by how closely they match ShopMate AI: tools that share more of its categories rank first, then tools whose main category, tags and description overlap with it, then community votes and views. Pricing type and features come from each product's SoftwareVital listing. Admins can pin or remove tools from this list.
Frequently asked questions
What are the best alternatives to ShopMate AI in 2026?
The closest alternatives to ShopMate AI are Relish AI, V-retail, VanChat, Rep AI and Soof AI. They are ranked by how many categories and tags they share with ShopMate AI and how similar their descriptions are, then by community votes and views on SoftwareVital.
What is the closest alternative to ShopMate AI?
Relish AI is the closest match because it shares AI Assistant, AI Chatbot and AI Customer Service with ShopMate AI. It is free.
Are there free alternatives to ShopMate AI?
Yes. 22 of the 24 alternatives have a free or freemium plan, including Relish AI (free), V-retail (free), VanChat (free), Rep AI (free) and Soof AI (free). ShopMate AI is free.
Which ShopMate AI alternatives are paid or enterprise tools?
CodiBot (enterprise) and Typewise (enterprise) use paid or enterprise pricing, which usually means more support and admin options for teams.
How does ShopMate AI compare to Relish AI?
Relish AI overlaps with ShopMate AI in AI Assistant, AI Chatbot and AI Customer Service. Its listed features include increases store revenue and conversion rates, reduces support operations costs and provides instant customer satisfaction. Pricing: free. Open the side-by-side compare page for a full breakdown.
What category is ShopMate AI in?
ShopMate AI is listed under AI Assistant on SoftwareVital. Browse that category to see more tools in the same group.