Alternatives · 2026
Best Gorgias Alternatives in 2026
24 alternatives · 23 with a free plan · Updated
What are the best Gorgias alternatives?
The best Gorgias alternatives for AI Agent in 2026 are VanChat (AI shopping assistant and customer service chatbot for Shopify…, free), GoZen (AI sales and marketing software suite, free) and Heep AI (AI customer support chatbot, freemium). 23 of the 24 listed alternatives have a free or freemium plan.
Looking for something other than Gorgias? Below are 24 alternatives in AI Agent, AI Assistant and AI Chatbot, all closely matched, ranked by how much they overlap with Gorgias. Gorgias itself is free. Each entry shows what the tool does, what it shares with Gorgias, its key features and pricing.
What is Gorgias?
Ecommerce store owners whose support inbox keeps growing are the people Gorgias is built for. Gorgias is a conversational AI platform for online stores that automates customer support and uses tailored product recommendations to help close sales.
- Categories
- AI AgentAI AssistantAI ChatbotAI Customer ServiceAI MarketingAI SalesAI Sales AssistantAI Shopping Assistant
- Pricing
- Free
Key features of Gorgias
- Significant automation of customer support tasks
- Improved support efficiency and reduced operational costs
- Enhanced customer experience through personalized interactions
- Increased sales conversions with tailored recommendations
- Seamless integration with popular ecommerce platforms and tools
Gorgias alternatives compared
| Tool | Pricing | Shared with Gorgias | Match |
|---|---|---|---|
| Gorgias | Free | — | Original |
| VanChat | Free | AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant, AI Shopping Assistant | Strong match |
| GoZen | Free | AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Marketing, AI Sales, AI Shopping Assistant | Strong match |
| Heep AI | Freemium | AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Marketing, AI Sales Assistant | Strong match |
| Airkit.ai eCommerce | Free | AI Agent, AI Chatbot, AI Customer Service, AI Sales Assistant, AI Shopping Assistant | Strong match |
| Anvenssa AI | Free | AI Agent, AI Chatbot, AI Customer Service, AI Marketing, AI Sales, AI Sales Assistant | Strong match |
Top 24 alternatives to Gorgias
- #1
AI shopping assistant and customer service chatbot for Shopify stores that answers questions and suggests products.
In common with Gorgias: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant, AI Shopping Assistant
- Accurately answers customer questions without human intervention
- Understands buyer intent and personalizes interactions
- Proactively suggests products to boost sales
Pricing: free
- #2
GoZen is an AI sales and marketing software suite that also handles customer support automation for businesses.
In common with Gorgias: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Marketing, AI Sales, AI Shopping Assistant
- Unified platform for marketing
- AI-powered automation to increase efficiency
- Comprehensive suite of products for various business needs
Pricing: free
- #3
Heep AI is an AI customer support chatbot that automates replies to customer messages on social media platforms.
In common with Gorgias: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Marketing, AI Sales Assistant
- AI agents for automated customer support on social media
Pricing: free plan, paid plans from $9
- #4A
Airkit.ai eCommerce is a no-code AI customer service agent that answers shopper questions instantly and connects with existing store systems.
In common with Gorgias: AI Agent, AI Chatbot, AI Customer Service, AI Sales Assistant, AI Shopping Assistant
- Instant resolution of customer queries
- Improved customer satisfaction (CSAT) scores
- Increased operational efficiency
Pricing: free
- #5
Anvenssa is AI agent software for business automation, with agents across departments and integrations with popular automation tools.
In common with Gorgias: AI Agent, AI Chatbot, AI Customer Service, AI Marketing, AI Sales, AI Sales Assistant
- Wide range of AI agents for various business functions
- Integrations with popular automation tools
- Focus on improving customer experience and efficiency
Pricing: free
- #6
Rep AI is a Shopify AI sales assistant chatbot that helps shoppers find products and supports higher conversion rates.
In common with Gorgias: AI Assistant, AI Chatbot, AI Customer Service, AI Marketing, AI Sales, AI Sales Assistant, AI Shopping Assistant
- Increases conversion rates and average order value
- Provides personalized shopping experiences
- Reduces customer support workload
Pricing: free
- #7
Teammates.ai is an AI customer service and sales agent that handles customer conversations and lead generation 24/7 in over 50 languages.
In common with Gorgias: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Marketing, AI Sales, AI Sales Assistant
Pricing: free
- #8
Insider is a customer experience platform for AI marketing, commerce, and support across channels like WhatsApp and Instagram.
In common with Gorgias: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Marketing, AI Sales
- Comprehensive platform covering marketing
- AI-native capabilities for personalization and prediction
- Omnichannel approach for consistent customer experiences
Pricing: free
- #9
ServisBOT is an AI chatbot and LLM tool that offers tailored automation for business customer service, lead generation, and risk monitoring.
In common with Gorgias: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Marketing, AI Sales
- Boosts automation and engagement with Generative AI and LLMs
- Tailored AI solutions for specific business use cases
- Enhances lead conversion through personalized and automated interactions
Pricing: free
- #10A
Asklo is an AI customer support chatbot that answers shopper questions on product pages and can connect to Shopify stores.
In common with Gorgias: AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant, AI Shopping Assistant
- Everything in Advanced
- Up to 10 Widgets
- Submit Additional Product Data
Pricing: free
- #11
AI sales and support agent for e-commerce stores that answers customer questions 24/7 across multiple communication channels.
In common with Gorgias: AI Agent, AI Chatbot, AI Customer Service, AI Sales, AI Sales Assistant, AI Shopping Assistant
- Increases sales and revenue through automation
- Provides 24/7 customer support
- Reduces friction in the sales process
Pricing: free
- #12
Glassix is a messaging platform that brings customer conversations from multiple channels into one place, with AI chatbots handling routine questions.
In common with Gorgias: AI Agent, AI Chatbot, AI Customer Service, AI Marketing, AI Sales
- Unifies messaging across multiple channels
- Automates interactions with AI-powered chatbots
- Improves customer satisfaction and response times
Pricing: free
- #13
Turtle is an AI sales and support CRM that trains a chatbot on your website data to handle most customer messages.
In common with Gorgias: AI Agent, AI Chatbot, AI Customer Service, AI Sales, AI Sales Assistant
- An AI-driven unified Sales & Support CRM
- Handle the entire customer journey on a single platform
- Collaboration without external tools
Pricing: free
- #14
Cuspera is a software recommendation tool that suggests MarTech and SalesTech platforms matched to a business's specific needs, with AI-generated selection reports.
In common with Gorgias: AI Assistant, AI Chatbot, AI Marketing, AI Sales
- Personalized software recommendations tailored to specific business needs
- Access to peer and expert insights for informed decision-making
- AI-powered reports save time and effort in software selection
Pricing: free
- #15
Ambit AI is an AI chatbot platform that builds branded customer assistants answering questions from a business's own web pages, PDFs, videos, and approved links.
In common with Gorgias: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Marketing, AI Sales Assistant
Pricing: free
- #16
GPT-4 chatbot builder for automated customer service, with live chat, an all-in-one inbox, and integrations with CRM and social channels.
In common with Gorgias: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Marketing, AI Sales Assistant
- User-friendly GPT-4 chatbot platform for automated customer service
Pricing: free
- #17
Wasapi is a WhatsApp management tool that handles team chats, sales follow-up, and automated replies with AI in one place.
In common with Gorgias: AI Assistant, AI Chatbot, AI Customer Service, AI Marketing, AI Sales Assistant
- All-in-one WhatsApp management
Pricing: paid, from $49
- #18
GetAnswer is an AI question answering platform for building AI assistants and conversational commerce chatbots, including Shopify stores.
In common with Gorgias: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Sales Assistant, AI Shopping Assistant
- Includes Everything in Small Business
Pricing: free plan, paid plans from $79
- #19
Doko AI lets businesses build AI chatbots trained on their own PDFs, websites, and documents, then add them to a website.
In common with Gorgias: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Marketing, AI Sales Assistant
Pricing: free plan, paid plans from $24
- #20
SendWo is an AI WhatsApp chatbot for automating customer support and handling sales chats, with a free plan.
In common with Gorgias: AI Agent, AI Chatbot, AI Customer Service, AI Marketing, AI Sales, AI Sales Assistant
- AI WhatsApp chatbot software for scaling sales
Pricing: free
- #21
No-code platform for building conversational AI agents and chatbots that drive lead generation and sales conversions.
In common with Gorgias: AI Agent, AI Chatbot, AI Customer Service, AI Sales Assistant
- No-code platform to build conversational AI agents that drive leads and conversions
Pricing: free
- #22
Octocom is a customer support chatbot for online stores that answers shoppers across channels and can suggest upsells.
In common with Gorgias: AI Agent, AI Chatbot, AI Customer Service, AI Sales Assistant
- Automates customer support and reduces costs
- Enhances customer satisfaction with instant responses
- Increases sales through upselling and cross-selling
Pricing: free
- #23
AI shopping assistant for Shopify stores that handles customer support and chat-based sales to help lift conversion rates.
In common with Gorgias: AI Assistant, AI Chatbot, AI Customer Service, AI Marketing, AI Sales Assistant, AI Shopping Assistant
- Increases store revenue and conversion rates
- Reduces support operations costs
- Provides instant customer satisfaction
Pricing: free
- #24
Cubeo AI is a no-code AI assistant builder with pre-built AI agents for training chatbots on your own documents and websites.
In common with Gorgias: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, AI Marketing, AI Sales Assistant
- No-code AI assistant builder with pre-built AI Agents
Pricing: free
How we picked these Gorgias alternatives
We rank tools by how closely they match Gorgias: tools that share more of its categories rank first, then tools whose main category, tags and description overlap with it, then community votes and views. Pricing type and features come from each product's SoftwareVital listing. Admins can pin or remove tools from this list.
Frequently asked questions
What are the best alternatives to Gorgias in 2026?
The closest alternatives to Gorgias are VanChat, GoZen, Heep AI, Airkit.ai eCommerce and Anvenssa AI. They are ranked by how many categories and tags they share with Gorgias and how similar their descriptions are, then by community votes and views on SoftwareVital.
What is the closest alternative to Gorgias?
VanChat is the closest match because it shares AI Agent, AI Assistant and AI Chatbot with Gorgias. It is free.
Are there free alternatives to Gorgias?
Yes. 23 of the 24 alternatives have a free or freemium plan, including VanChat (free), GoZen (free), Heep AI (freemium), Airkit.ai eCommerce (free) and Anvenssa AI (free). Gorgias is free.
Which Gorgias alternatives are paid or enterprise tools?
Wasapi (paid) uses paid or enterprise pricing, which usually means more support and admin options for teams.
How does Gorgias compare to VanChat?
VanChat overlaps with Gorgias in AI Agent, AI Assistant and AI Chatbot. Its listed features include accurately answers customer questions without human intervention, understands buyer intent and personalizes interactions and proactively suggests products to boost sales. Pricing: free. Open the side-by-side compare page for a full breakdown.
What category is Gorgias in?
Gorgias is listed under AI Agent on SoftwareVital. Browse that category to see more tools in the same group.