Alternatives · 2026
Best CCXAI Alternatives in 2026
24 alternatives · 17 with a free plan · Updated
What are the best CCXAI alternatives?
The best CCXAI alternatives for AI Agent in 2026 are Seasalt.ai (AI chatbot and call center platform for managing text…, free), Thunai (AI agent platform, free) and tryvium (cloud contact center software, free). 17 of the 24 listed alternatives have a free or freemium plan.
Looking for something other than CCXAI? Below are 24 alternatives in AI Agent, AI Call Center and AI Chatbot, all closely matched, ranked by how much they overlap with CCXAI. CCXAI itself is free. Each entry shows what the tool does, what it shares with CCXAI, its key features and pricing.
What is CCXAI?
Picture a customer calling about a billing problem, then following up by chat an hour later, with both conversations sitting in a single place. That is the kind of job CCXAI handles.
- Categories
- AI AgentAI Call CenterAI ChatbotAI CRMAI Customer ServiceAI For Data AnalyticsAI TranscriberAI Translate
- Pricing
- Free
Key features of CCXAI
- AI-driven insights for personalized and efficient customer interactions
- Seamless multi-channel support (voice
- Real-time analytics for optimizing customer interactions
- Customer support automation software to streamline workflows
- Scalable architecture to grow with business needs
CCXAI alternatives compared
| Tool | Pricing | Shared with CCXAI | Match |
|---|---|---|---|
| CCXAI | Free | — | Original |
| Seasalt.ai | Free | AI Agent, AI Call Center, AI Chatbot, AI Customer Service, AI Transcriber | Strong match |
| Thunai | Free | AI Agent, AI Call Center, AI Chatbot, AI Customer Service | Strong match |
| tryvium | Free | AI Agent, AI Call Center, AI Chatbot, AI Customer Service, AI Translate | Strong match |
| Virtual Scale | Paid | AI Agent, AI Call Center, AI Chatbot, AI Customer Service | Strong match |
| Verloop.io | Free | AI Agent, AI Call Center, AI Chatbot, AI Customer Service, AI For Data Analytics | Strong match |
Top 24 alternatives to CCXAI
- #1
Seasalt.ai is an AI chatbot and call center platform for managing text and voice conversations, with real-time analytics.
In common with CCXAI: AI Agent, AI Call Center, AI Chatbot, AI Customer Service, AI Transcriber
- Comprehensive platform for managing text and voice conversations
- Generative AI enhances personalization and automation
- Real-time analytics provide actionable insights
Pricing: free
- #2
Thunai is an AI agent platform that turns your company knowledge into chat, voice, email and meeting agents for workflow automation.
In common with CCXAI: AI Agent, AI Call Center, AI Chatbot, AI Customer Service
- AI platform turning org knowledge into smart agents for automation
Pricing: free
- #3
Cloud contact center software that uses AI for self-service support, agent tools, and customer service analytics.
In common with CCXAI: AI Agent, AI Call Center, AI Chatbot, AI Customer Service, AI Translate
- Cloud contact center with AI for enhanced support and customer experience
Pricing: free
- #4
Virtual Scale provides AI virtual teams for customer engagement across chat, calls and other channels, with plans from $9 a month.
In common with CCXAI: AI Agent, AI Call Center, AI Chatbot, AI Customer Service
- Get essential features to kickstart your operations without complexity
- Unlock enhanced tools and support to streamline processes and scale efficiently
- Gain access to advanced features
Pricing: paid, from $9
- #5V
Verloop.io is an AI customer service platform that automates support chats and calls across WhatsApp, website, voice and social channels for businesses.
In common with CCXAI: AI Agent, AI Call Center, AI Chatbot, AI Customer Service, AI For Data Analytics
- AI-powered customer service automation platform fo
Pricing: free
- #6
AI phone calling API that places automated business calls with conversational AI for customer service and sales teams.
In common with CCXAI: AI Agent, AI Call Center, AI Chatbot, AI Customer Service
- Ultra-realistic AI phone calls
- Faster response times and 99.99% uptime
- Guaranteed security for data
Pricing: custom quote
- #7
JustCall is a business communication platform for voice, SMS, and email, with AI tools for sales and customer support calls.
In common with CCXAI: AI Agent, AI Call Center, AI Chatbot, AI Customer Service
- Comprehensive communication platform with voice
- AI-powered features for automation and improved agent performance
- Extensive integrations with popular CRM and business tools
Pricing: free
- #8M
Moveo.AI is an AI agent platform for call centers and customer support, automating customer service tasks and handling conversations around the clock across channels.
In common with CCXAI: AI Agent, AI Call Center, AI Chatbot, AI Customer Service
- Reduces call center costs
- Improves debt collection rates
- Increases qualified leads
Pricing: custom quote
- #92
247.ai is an AI customer experience platform for omnichannel customer engagement, self-service, and contact center operations across chat, voice, and messaging.
In common with CCXAI: AI Agent, AI Call Center, AI Chatbot, AI Customer Service, AI For Data Analytics
Pricing: free
- #10
AI platform that handles customer conversations across multiple channels and automates service tasks to scale operations.
In common with CCXAI: AI Agent, AI Chatbot, AI Customer Service
- Centralizes customer communication across multiple channels
- Automates tasks to improve efficiency
- Enhances customer experience with AI-powered solutions
Pricing: free
- #11
Telemo offers AI agents and chatbots for 24/7 customer support, plus insights into customer conversations for service teams.
In common with CCXAI: AI Agent, AI Call Center, AI Chatbot, AI Customer Service
- Advanced AI agents and chatbots for 24/7 customer support
- Insights into customer interactions to build trust
- Seamless transition to a data-driven approach
Pricing: free
- #12
Teammates.ai is an AI customer service and sales agent that handles customer conversations and lead generation 24/7 in over 50 languages.
In common with CCXAI: AI Agent, AI Call Center, AI Chatbot, AI CRM, AI Customer Service
Pricing: free
- #13
Autonomous AI workflow automation tool that cuts manual work, runs 24/7, and connects to existing business systems.
In common with CCXAI: AI Agent, AI Call Center, AI Chatbot, AI Customer Service
- Fully autonomous operation
- Seamless integration with existing systems
- Self-learning and improvement over time
Pricing: free
- #14
Dialogview is a smart contact centre tool that brings web chat, WhatsApp, SMS and other messaging apps into one view for customer support teams.
In common with CCXAI: AI Agent, AI Call Center, AI Chatbot, AI Customer Service
- It also includes a Conferencing Solution for remote collaboration
Pricing: free
- #15
Voiceflow is a platform for building chat and voice AI agents for customer service and call center automation, with team collaboration tools.
In common with CCXAI: AI Agent, AI Call Center, AI Chatbot, AI Customer Service
- Purpose-built platform for AI agent development
- Supports both chat and voice agents
- Offers integrations with various tools and platforms
Pricing: free
- #16
SoundHound AI is a voice AI platform for businesses that builds voice assistants and AI agents for customer and employee interactions.
In common with CCXAI: AI Agent, AI Call Center, AI Chatbot, AI Customer Service
- Voice AI solutions for various industries
Pricing: free
- #17
TalkForce AI provides AI voice and chat agents that handle customer service calls and messages around the clock.
In common with CCXAI: AI Agent, AI Call Center, AI Chatbot, AI Customer Service
- Reduces operational costs through automation
- Provides 24/7 customer support
- Increases efficiency by freeing up staff for high-value tasks
Pricing: free
- #18
Mixdesk is an AI customer service platform that handles chats from WhatsApp, Facebook, Instagram, LINE, Telegram, email and SMS for cross-border businesses.
In common with CCXAI: AI Agent, AI Chatbot, AI Customer Service, AI Translate
Pricing: custom quote
- #19
bntr AI is an AI chatbot and voice assistant that automates customer chats, follows up on leads, and provides 24/7 support for businesses.
In common with CCXAI: AI Agent, AI Chatbot, AI Customer Service
- Saves time and money by automating repetitive interactions
- Improves lead conversion by responding instantly and following up automatically
- Provides 24/7 support
Pricing: free
- #20
Level AI analyzes every customer interaction for quality checks, agent coaching and live assist in contact center software.
In common with CCXAI: AI Agent, AI Call Center, AI Customer Service, AI For Data Analytics
- Automated QA for every interaction
- Actionable customer insights
- Personalized agent coaching
Pricing: free
- #21
No-code AI customer support platform that automates ticket replies, tagging and closing for e-commerce brands across voice, email, chat and SMS.
In common with CCXAI: AI Agent, AI Call Center, AI Customer Service
Pricing: free
- #22
Powered_by Agency builds custom AI agents for small and mid-sized businesses, handling chat, calls, email and sales tasks.
In common with CCXAI: AI Agent, AI Call Center, AI Chatbot, AI Customer Service
- AI agency for SMBs designing and deploying custom intelligent agents
Pricing: paid, from $299
- #23
Fineguide is an AI customer service tool that adds virtual assistant agents to your website for support, lead collection, and onboarding.
In common with CCXAI: AI Agent, AI Call Center, AI Chatbot, AI Customer Service
- Fineguide AI Agents come with pre-defined roles
Pricing: custom quote
- #24
Enterprise conversational AI platform that automates customer support across channels, with virtual agents and live agent assist for contact centers.
In common with CCXAI: AI Agent, AI Chatbot, AI CRM, AI Customer Service
- Automates support across multiple channels
- Reduces handle time with AI agent assist
- Increases conversions with intelligent customer interactions
Pricing: custom quote
How we picked these CCXAI alternatives
We rank tools by how closely they match CCXAI: tools that share more of its categories rank first, then tools whose main category, tags and description overlap with it, then community votes and views. Pricing type and features come from each product's SoftwareVital listing. Admins can pin or remove tools from this list.
Frequently asked questions
What are the best alternatives to CCXAI in 2026?
The closest alternatives to CCXAI are Seasalt.ai, Thunai, tryvium, Virtual Scale and Verloop.io. They are ranked by how many categories and tags they share with CCXAI and how similar their descriptions are, then by community votes and views on SoftwareVital.
What is the closest alternative to CCXAI?
Seasalt.ai is the closest match because it shares AI Agent, AI Call Center and AI Chatbot with CCXAI. It is free.
Are there free alternatives to CCXAI?
Yes. 17 of the 24 alternatives have a free or freemium plan, including Seasalt.ai (free), Thunai (free), tryvium (free), Verloop.io (free) and JustCall (free). CCXAI is free.
Which CCXAI alternatives are paid or enterprise tools?
Virtual Scale (paid), Bland AI (enterprise), Moveo.AI (enterprise), Mixdesk (enterprise) and Powered_by Agency (paid) use paid or enterprise pricing, which usually means more support and admin options for teams.
How does CCXAI compare to Seasalt.ai?
Seasalt.ai overlaps with CCXAI in AI Agent, AI Call Center and AI Chatbot. Its listed features include comprehensive platform for managing text and voice conversations, generative AI enhances personalization and automation and real-time analytics provide actionable insights. Pricing: free. Open the side-by-side compare page for a full breakdown.
What category is CCXAI in?
CCXAI is listed under AI Agent on SoftwareVital. Browse that category to see more tools in the same group.