Whelp

Customer service software for small and mid-sized businesses that want WhatsApp, Instagram, Facebook Messenger, Telegram, email and live chat in a single place: that is Whelp.

Whelp is an omnichannel customer service automation tool with a unified inbox, so agents answer every channel from a single screen.

The free plan gives you one seat, a Live Chat widget, unlimited conversations, mobile apps and a contacts list, which is enough for a startup to test it properly.

Paid plans add channels and automation.

Standard costs $29 per seat per month and brings in WhatsApp Business API, Twilio, email, Instagram Direct, Facebook Messenger and Telegram bot integrations.

Advanced is $79 per seat per month and adds Instagram and Facebook comment handling, Whelp AI, a dynamic chatbot, dedicated account managers and mobile chat SDKs.

The AI and chatbot features sit only on that top published tier, so budget for it if automation is the reason you are looking.

Larger companies can ask about the Premium plan, which covers on-premises integration, white-label use, custom features, a personalized SLA and dedicated onboarding, with pricing set per customer.