TrueAccord

TrueAccord is a debt collection platform that uses machine learning to recover money faster while keeping the consumer experience friendly.

Pricing is not something you will find laid out publicly here, so the main output to look at is what the platform does with an account once it is placed.

It covers delinquency from one day past due through charge off, and it offers third-party collection services for lenders and other creditors.

The engine behind it is HeartBeat, a patented machine learning platform that adjusts how consumers are engaged and improves that engagement over time.

Instead of leaning on phone calls alone, TrueAccord gives people a flexible, self-serve digital route to settle what they owe.

The stated aim is higher liquidation through engagement, commitment and resolution, with better relationships left intact along the way.

It sits closest to finance and CRM work, so it suits teams that manage receivables and want a digital-first collections process rather than a call center model.