TeleWizard

A caller rings a law firm at 2 a.m., asks to book a consultation, and by morning the appointment is on the calendar.

That is the kind of job TeleWizard takes on.

TeleWizard is an AI call center tool that uses voice agents to answer phone calls, schedule appointments and respond to customer questions around the clock, in several languages.

During a call the agents can also act, for example by creating a ticket, pulling up a record or updating a case.

It connects to Zendesk, Clio and Freshdesk, so ticket updates and bookings can land in systems a team already uses.

The Clio link suits law firms, and healthcare providers, hotels and larger enterprises are also named as users.

Setup is said to take under five minutes.

Pricing is enterprise, so expect to talk to sales.