Smace

Custom process setup is the part of Smace that matters most: you build an onboarding flow around your own product instead of forcing customers into a fixed template.

Smace is a collaborative onboarding tool in the office and productivity space that helps teams run complex product onboarding with several stakeholders involved at once.

Each stakeholder gets a defined place in the process, so the people on both sides of a rollout can see what has to happen and who owns it.

Context sits inside the workflow itself, which means fewer side threads asking what a step is for.

Smace also uses AI to help put those processes into practice and to surface insights for the team running them.

It links with other tools and systems, which is meant to cut delays and keep progress visible.

If your onboarding drags across departments or involves clients with many decision-makers, Smace is aimed squarely at that problem.

It is a narrower tool than a general project manager, and that focus is the point.