SenseProfile

Feed SenseProfile a recorded or live conversation and you get back a transcript plus an analysis of what was actually going on in it.

SenseProfile is a conversation analysis tool that works out meaning, emotional mood and professionalism, and tells business exchanges apart from friendly ones.

Speaker diarization separates who said what, while topic and sense detection and tonality analysis cover what was discussed and how it was said.

There are more analysis features beyond those.

For online meetings, SenseProfile connects to Zoom and Webex, so calls on either platform can be transcribed and analyzed.

That makes it a reasonable fit for sales calls, customer service conversations and team meetings, where tone often matters as much as the words themselves.