Respond.io

Customer messages scattered across WhatsApp, email and social inboxes are hard to follow, and leads slip through when nobody owns the thread.

Respond.io is a customer conversation management platform that pulls those channels into one place and uses AI to handle parts of the work.

It is also an AI chatbot and AI CRM tool, so you can capture leads, qualify them and keep talking to them without switching apps.

On the capture side, Respond.io takes in leads from ads, websites and offline interactions.

For conversion, it offers qualification and AI automation.

After a sale, you can keep customers engaged with promotions, reminders and conversational support.

It connects with CRMs, so conversation data does not have to live in a separate silo.

The company says it has eight years in the market and counts Meta and TikTok among its customers.

Teams that sell or support over messaging apps are the obvious fit.