Replient.ai

Training on your historical comments is the detail that sets Replient.ai apart from a generic auto-reply bot.

Replient.ai is an AI customer service tool that automates comment management on social media, with replies that stay consistent with your brand and work across multiple languages.

It also learns from your website and a knowledge base, and it adds tagging and sentiment analysis to the comments it handles.

There is a free plan covering 50 comments, and no credit card is needed to start.

Paid plans are priced excluding VAT.

Lite costs 39 a month for 1,000 comments and 1 brand.

Pro costs 129 for 4,000 comments and 4 brands.

Enterprise costs 249 for 10,000 comments, 10 brands and priority support, and it is pitched at agencies.

The free allowance is small, so expect to upgrade quickly if you run busy accounts.