Proto AICX

Answering the same customer questions by phone and chat all day is the work Proto AICX is built to take off your team.

Proto AICX is an AI customer service platform that automates customer experience tasks, with chatbot, AI assistant and AI call center functions under one roof.

The company describes it as a platform for local and secure AI, so privacy is a stated focus rather than an afterthought.

You get multilingual support, which matters if your customers do not all write in the same language.

Proto AICX also connects to popular CRMs and data tools, so conversations can sit alongside the customer records you already keep.

Its categories include an AI API and voice generation, which points to use beyond a simple website chat widget.

There is a free tier, but the interaction limits on it are small, and some features only come with higher-priced plans.

Expect to need some technical skill if you want to customize it fully.

For a small test on real support traffic, the free plan is a reasonable place to start, though you will likely outgrow it.