Odaptos

Odaptos is sold as a SaaS platform, so you work in the browser rather than installing anything, and it turns recorded user tests into emotion-tagged findings.

As a customer research and usability testing tool, Odaptos runs user tests over videoconferencing and uses AI to detect emotions in the participants' faces and reactions.

The goal is to show how people feel while they use a digital product, not just what they say about it.

The feature list covers the usual research workflow.

You get an emotion-based video player, so you can jump to moments where a participant reacted, plus automatic transcription of sessions.

A recruitment widget helps you find test participants, and system usability scores (SUS) give you a standard number to track over time.

A chatbot named Oda assists with running the tests.

Odaptos suits product, UX and research teams that want to cut down manual review of session recordings.

Emotion detection is an interpretation layer, so use it as a pointer to moments worth watching, not a verdict.