Hubble.cx

You feed Hubble.cx customer feedback from places like Twitter, the App Store and the Play Store, and you get back insights on what customers want and where they get frustrated.

Hubble.cx is a customer feedback analysis tool that uses generative AI to turn scattered reviews and social posts into findings a product or marketing team can act on.

Because the platform gathers feedback from multiple sources into one place, you do not have to read reviews channel by channel.

From there, Hubble.cx identifies pain points, measures customer satisfaction and informs decisions about new product development.

The unusual part is a digital clone of your customer cohort.

You can talk to it directly to gather feedback and personalize experiences, which lets you ask questions without running a fresh survey.

How closely a clone matches real customers is something you should check against your own data before relying on it.

Product managers, customer experience teams and marketers with more feedback than time to read it are the natural users.