Guest Guru

You set up a bot for each rental property, add your FAQs and pick a tone of voice, and Guest Guru answers guest questions on your behalf.

Guest Guru is an AI chatbot for Airbnb hosts that automates guest communication, so routine messages about check-in, amenities or house rules get a reply without you typing each one.

The feature list is practical.

AutoHost Mode handles replies automatically, SMS Mode extends conversations to text messages, and Escalations pass trickier questions back to you.

Email Notifications keep you informed, and each property gets its own bot URL.

You can also embed the bot on your own booking site.

Support comes through live chat and onboarding assistance.

Plans are named Superhost, for additional properties, and Bespoke, with Unlimited also listed.

Both lists carry the same feature set, so the choice looks tied to how many properties you manage.

If you run several listings and answer the same questions daily, this AI customer service tool targets that chore directly.