Feedyou

Handling a customer question by phone, chat or email without a person picking it up is the kind of job Feedyou is built for.

Feedyou is a chatbot and voicebot platform that companies use to automate customer service, HR processes and email management.

The product line covers AI Chatbots, AI Voicebots, AI Emailbots and AI Knowledge Bases, all inside one platform rather than as separate tools to stitch together.

The stated aim is lower support costs and a better experience for both customers and employees.

That makes it a fit for teams that field the same questions across several channels and want one system answering on all of them.

Feedyou also covers internal use, so an HR team can use the same setup for staff questions.

Pricing is not something to assume, so expect to talk to the company before you know the cost.