Feedback Navigator

Pull your Trustpilot, Booking.com or Yelp reviews into one place and turn them into a dashboard in a few minutes.

That is the core job of Feedback Navigator, an AI platform that extracts insights from user feedback data for business owners, property managers, product teams and consultants.

If your feedback lives somewhere else, you can upload a CSV file or send it in through an API.

Once the data is in, Feedback Navigator sorts it into custom categories, runs sentiment analysis and detects requests, so you can see what customers are asking for rather than reading reviews one by one.

Results can be exported as CSV, and webhooks let you build custom workflows around the analysis.

As a feedback analysis tool, it is most useful when you collect reviews from several public sites and need them summarized together.

Its tags also point to research and data analysis work, not just customer service teams.