EZContact

One inbox for WhatsApp, Messenger and Instagram. That is the pitch behind EZContact, an AI messaging platform for sales and support that pulls those channels into a single dashboard.

The company is a Meta Business Partner, which matters if you rely on WhatsApp for customer contact.

EZContact uses AI to answer customers around the clock, qualify leads and schedule appointments, so routine questions do not wait for a human to log in.

Several agents can work from one WhatsApp number, which suits small teams that do not want to juggle multiple phones or lines.

Managers get live team monitoring to see how conversations are being handled.

Instagram gets its own automation, covering both comments and direct messages.

That is useful for businesses that get a lot of sales questions under posts and want to move those people into a private chat quickly.

As an AI chatbot and customer service tool, EZContact fits companies whose customers mostly reach out through Meta apps.

Teams that depend on other channels should check coverage first.