Docmod

As AI customer service chatbots go, Docmod is the kind you point at your own documentation rather than at general web knowledge.

Docmod is a chatbot tool that trains a ChatGPT bot on your documentation website, so it can answer support questions from what you have already written.

The same bot can also help with conversion, not only support.

You can connect Docmod to Intercom, GitBook, GitHub or Discord, which puts the bot where your users and your docs already are.

For source material, Docmod accepts CSV files and PDFs, and it can scrape data from sites.

That helps if your knowledge is spread across several places rather than one tidy docs page.

Docmod suits teams with detailed documentation who want a support bot without writing code.

Answer quality will track your docs, so gaps or outdated pages will show up in what the bot tells customers.