Alternatives · 2026
Best Dialpad Alternatives in 2026
24 alternatives · 23 with a free plan · Updated
What are the best Dialpad alternatives?
The best Dialpad alternatives for AI Call Center in 2026 are fiXit (call analytics tool, free), PitchPatterns (AI call analysis tool, free) and Avoma (meeting transcription and note taker tool, freemium). 23 of the 24 listed alternatives have a free or freemium plan.
Looking for something other than Dialpad? Below are 24 alternatives in AI Call Center, AI Coaching and AI Customer Service, all closely matched, ranked by how much they overlap with Dialpad. Dialpad itself is enterprise (custom pricing). Each entry shows what the tool does, what it shares with Dialpad, its key features and pricing.
What is Dialpad?
Dialpad is sold on an enterprise pricing model, so expect to talk to sales rather than pick a plan off a price page. Dialpad is an AI customer communications platform that handles calls, messages, and meetings in a single place.
- Categories
- AI Call CenterAI CoachingAI Customer ServiceAI Note TakerAI Productivity ToolsAI Sales Assistant
- Pricing
- Enterprise
Key features of Dialpad
- All-in-one communication platform
- Ai-powered features for insights and automation
- Scalable solutions for small businesses to enterprises
- Integration with other business tools
- Some features may require higher-tier plans
Dialpad alternatives compared
| Tool | Pricing | Shared with Dialpad | Match |
|---|---|---|---|
| Dialpad | Enterprise | — | Original |
| fiXit | Free | AI Call Center, AI Coaching, AI Customer Service, AI Productivity Tools, AI Sales Assistant | Strong match |
| PitchPatterns | Free | AI Call Center, AI Coaching, AI Customer Service, AI Productivity Tools | Strong match |
| Avoma | Freemium | AI Coaching, AI Customer Service, AI Note Taker, AI Productivity Tools, AI Sales Assistant | Strong match |
| JustCall | Free | AI Call Center, AI Coaching, AI Customer Service, AI Sales Assistant | Strong match |
| SalesCloser AI | Free | AI Call Center, AI Customer Service, AI Note Taker, AI Sales Assistant | Strong match |
Top 24 alternatives to Dialpad
- #1
fiXit is a call analytics tool that reviews customer conversations for revenue opportunities, cost savings, and compliance issues.
In common with Dialpad: AI Call Center, AI Coaching, AI Customer Service, AI Productivity Tools, AI Sales Assistant
- AI platform for analyzing customer interactions to boost revenue and cut costs
Pricing: free, a cheaper way in than Dialpad (enterprise (custom pricing))
- #2
PitchPatterns is an AI call analysis tool that reviews sales and customer service calls for quality control and coaching.
In common with Dialpad: AI Call Center, AI Coaching, AI Customer Service, AI Productivity Tools
- AI-powered analysis provides objective insights
- Comprehensive reporting with 50+ metrics
- Gamified leaderboards for team motivation
Pricing: free, a cheaper way in than Dialpad (enterprise (custom pricing))
- #3
Avoma is a meeting transcription and note taker tool that records, summarizes and analyzes sales and team calls.
In common with Dialpad: AI Coaching, AI Customer Service, AI Note Taker, AI Productivity Tools, AI Sales Assistant
- AI Meeting Assistant for transcription
Pricing: freemium (free plan + paid upgrades), a cheaper way in than Dialpad (enterprise (custom pricing))
- #4
JustCall is a business communication platform for voice, SMS, and email, with AI tools for sales and customer support calls.
In common with Dialpad: AI Call Center, AI Coaching, AI Customer Service, AI Sales Assistant
- Comprehensive communication platform with voice
- AI-powered features for automation and improved agent performance
- Extensive integrations with popular CRM and business tools
Pricing: free, a cheaper way in than Dialpad (enterprise (custom pricing))
- #5
SalesCloser AI is an AI sales agent that handles automated calls, demos, and sales presentations, with 24/7 availability and CRM integration for scaling outreach.
In common with Dialpad: AI Call Center, AI Customer Service, AI Note Taker, AI Sales Assistant
- Reduces hiring costs by automating sales tasks
- Increases efficiency and ROI through 24/7 availability
- Enables global expansion with multilingual support
Pricing: free, a cheaper way in than Dialpad (enterprise (custom pricing))
- #6C
CallZen is an AI call center tool that automates call audits and sentiment analysis to help teams coach agents.
In common with Dialpad: AI Call Center, AI Coaching, AI Customer Service, AI Sales Assistant
- Automated call audits for 100% compliance assurance
- Improved agent performance through data-driven coaching
- Enhanced customer experience via sentiment analysis
Pricing: free, a cheaper way in than Dialpad (enterprise (custom pricing))
- #7
Seismic is a sales enablement platform that gives customer-facing teams content management, AI-driven buyer insights, and workflow automation.
In common with Dialpad: AI Coaching, AI Customer Service, AI Productivity Tools, AI Sales Assistant
- Unified platform for sales enablement
- AI-powered insights and automation
- Comprehensive content management
Pricing: free, a cheaper way in than Dialpad (enterprise (custom pricing))
- #8C
Cygentive builds AI voice agents that automate business phone operations, a tool for AI call center and customer service teams.
In common with Dialpad: AI Call Center, AI Customer Service, AI Sales Assistant
- AI voice agents for automating business phone operations
Pricing: paid; Dialpad is enterprise
- #9
AI call center software that answers calls, books appointments, and handles customer queries 24/7, with CRM integration for business teams.
In common with Dialpad: AI Call Center, AI Customer Service, AI Sales Assistant
- /7 availability
- Automation of repetitive tasks
- CRM integration for seamless data management
Pricing: free, a cheaper way in than Dialpad (enterprise (custom pricing))
- #10
Solidroad is an AI conversation simulator that lets sales and customer service teams practice calls and get feedback on every conversation.
In common with Dialpad: AI Call Center, AI Coaching, AI Customer Service
Pricing: free, a cheaper way in than Dialpad (enterprise (custom pricing))
- #11
Call Flow is an AI role-play training tool where sales and support reps practice realistic customer calls and get instant coaching.
In common with Dialpad: AI Call Center, AI Coaching, AI Customer Service
- AI role-play training platform for sales and support teams to practice calls safely
Pricing: free, a cheaper way in than Dialpad (enterprise (custom pricing))
- #12
Thunai is an AI agent platform that turns your company knowledge into chat, voice, email and meeting agents for workflow automation.
In common with Dialpad: AI Call Center, AI Customer Service, AI Note Taker, AI Sales Assistant
- AI platform turning org knowledge into smart agents for automation
Pricing: free, a cheaper way in than Dialpad (enterprise (custom pricing))
- #13
Simple Phones is an AI call center tool with phone agents that answer business calls, handle inbound and outbound calls, and log every call.
In common with Dialpad: AI Call Center, AI Customer Service, AI Sales Assistant
Pricing: free, a cheaper way in than Dialpad (enterprise (custom pricing))
- #14
TalkForce AI provides AI voice and chat agents that handle customer service calls and messages around the clock.
In common with Dialpad: AI Call Center, AI Customer Service, AI Sales Assistant
- Reduces operational costs through automation
- Provides 24/7 customer support
- Increases efficiency by freeing up staff for high-value tasks
Pricing: free, a cheaper way in than Dialpad (enterprise (custom pricing))
- #15
AI voice bot platform that automates sales and customer phone calls, suited to AI cold calling and customer service teams.
In common with Dialpad: AI Call Center, AI Customer Service, AI Sales Assistant
- AI-powered voice bot platform automating sales and customer interactions for business…
Pricing: freemium (free plan + paid upgrades), a cheaper way in than Dialpad (enterprise (custom pricing))
- #16
NatterGPT is an AI phone assistant that handles incoming calls, customer service questions, and lead qualification for businesses.
In common with Dialpad: AI Call Center, AI Customer Service, AI Sales Assistant
- AI assistant for handling calls
Pricing: freemium (free plan + paid upgrades), a cheaper way in than Dialpad (enterprise (custom pricing))
- #17
Teammates.ai is an AI agent that handles customer service chats, calls, sales follow-ups, and lead generation around the clock in multiple languages.
In common with Dialpad: AI Call Center, AI Customer Service, AI Sales Assistant
- /7 availability and support in multiple languages
- Automation of customer service
- Seamless integration with existing CRM and communication platforms
Pricing: free, a cheaper way in than Dialpad (enterprise (custom pricing))
- #18
Curious Thing AI is an AI phone receptionist that answers business calls, handles customer questions, and sends call summaries by text and email.
In common with Dialpad: AI Call Center, AI Customer Service, AI Sales Assistant
- Conversational Voice AI assistant for businesses to handle customer enquiries and…
Pricing: freemium (free plan + paid upgrades), a cheaper way in than Dialpad (enterprise (custom pricing))
- #19
Levity is an AI document and email classification tool that sorts incoming messages and attachments into custom categories for routing and prioritization.
In common with Dialpad: AI Call Center, AI Customer Service, AI Productivity Tools, AI Sales Assistant
- AI platform automating email and document classifi
Pricing: free, a cheaper way in than Dialpad (enterprise (custom pricing))
- #20
Voice AI platform that automates sales calls, books appointments, and handles outbound calls for customer engagement around the clock.
In common with Dialpad: AI Call Center, AI Customer Service, AI Sales Assistant
Pricing: free, a cheaper way in than Dialpad (enterprise (custom pricing))
- #21
Cloud virtual phone system with local and toll-free numbers in 50+ countries, plus AI call tools for businesses and call centers.
In common with Dialpad: AI Call Center, AI Coaching, AI Sales Assistant
- Virtual phone system for businesses with global numbers and AI-powered communication tools
Pricing: free, a cheaper way in than Dialpad (enterprise (custom pricing))
- #22
Ringflow is a cloud contact center platform that uses AI for omnichannel support and call routing, built for businesses of all sizes.
In common with Dialpad: AI Call Center, AI Customer Service, AI Sales Assistant
- Streamlines communications and boosts productivity
- Delivers exceptional customer experiences
- Offers omnichannel support and intelligent routing
Pricing: free, a cheaper way in than Dialpad (enterprise (custom pricing))
- #23
Balto AI is contact center AI software that gives agents live guidance, automated QA scoring, call summaries, and coaching during customer calls.
In common with Dialpad: AI Call Center, AI Coaching, AI Customer Service
Pricing: free, a cheaper way in than Dialpad (enterprise (custom pricing))
- #24
Rexpt AI is an AI receptionist that answers calls 24/7, qualifies leads, and handles front-desk scheduling for small businesses.
In common with Dialpad: AI Call Center, AI Customer Service, AI Sales Assistant
- Smart AI receptionist for 24/7 call handling
Pricing: freemium (free plan + paid upgrades), a cheaper way in than Dialpad (enterprise (custom pricing))
How we picked these Dialpad alternatives
We rank tools by how closely they match Dialpad: tools that share more of its categories rank first, then tools whose main category, tags and description overlap with it, then community votes and views. Pricing type and features come from each product's SoftwareVital listing. Admins can pin or remove tools from this list.
Frequently asked questions
What are the best alternatives to Dialpad in 2026?
The closest alternatives to Dialpad are fiXit, PitchPatterns, Avoma, JustCall and SalesCloser AI. They are ranked by how many categories and tags they share with Dialpad and how similar their descriptions are, then by community votes and views on SoftwareVital.
What is the closest alternative to Dialpad?
fiXit is the closest match because it shares AI Call Center, AI Coaching and AI Customer Service with Dialpad. It is free.
Are there free alternatives to Dialpad?
Yes. 23 of the 24 alternatives have a free or freemium plan, including fiXit (free), PitchPatterns (free), Avoma (freemium), JustCall (free) and SalesCloser AI (free). Dialpad is enterprise (custom pricing).
Which Dialpad alternatives are paid or enterprise tools?
Cygentive (paid) uses paid or enterprise pricing, which usually means more support and admin options for teams.
How does Dialpad compare to fiXit?
fiXit overlaps with Dialpad in AI Call Center, AI Coaching and AI Customer Service. Its listed features include AI platform for analyzing customer interactions to boost revenue and cut costs. Pricing: free, a cheaper way in than Dialpad (enterprise (custom pricing)). Open the side-by-side compare page for a full breakdown.
What category is Dialpad in?
Dialpad is listed under AI Call Center on SoftwareVital. Browse that category to see more tools in the same group.