Deepform

Deepform collects product feedback in a web portal where customers post ideas, vote on features and discuss them with your team.

That is the core of this customer feedback tool, and generative AI sits on top to capture, organize and analyze what comes in.

Deepform is geared toward software teams that want feedback in one spot instead of scattered across email, chat threads and support tickets.

The voting and discussion setup gives you a simple signal of what customers care about.

Public ideas with votes are easier to rank than a pile of loose requests, and the AI layer is there to sort and summarize them so you spend less time reading every submission by hand.

Because Deepform also falls under AI summarizer and text classifier tools, it fits teams that get a lot of free-form text and need it grouped into themes.

It makes most sense for product managers and small to mid-sized software companies planning a roadmap around real requests.

If you only receive a handful of suggestions a month, a portal like this may be more than you need.