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Alternatives · 2026

Best Cyara Alternatives in 2026

24 alternatives · 17 with a free plan · Updated

What are the best Cyara alternatives?

The best Cyara alternatives for AI Agent in 2026 are Coval (AI agent simulation and evaluation platform, free), SoundHound AI (voice AI platform for businesses, free) and Passisto (website AI chatbot and semantic search tool, enterprise). 17 of the 24 listed alternatives have a free or freemium plan.

Looking for something other than Cyara? Below are 24 alternatives in AI Agent, AI Assistant and AI Call Center, all closely matched, ranked by how much they overlap with Cyara. Cyara itself is free. Each entry shows what the tool does, what it shares with Cyara, its key features and pricing.

What is Cyara?

Cyara is a customer experience assurance platform that helps teams test, monitor and improve the chatbots, voice assistants and contact center journeys their customers actually use.

Pricing
Free

Key features of Cyara

  • Reduces costs for delivering quality customer experiences
  • Enables faster innovation in customer journey design
  • Mitigates risks associated with delivering high-quality customer interactions
  • Improves customer experience (CX) and customer satisfaction (CSAT)
  • Provides end-to-end customer experience assurance

Cyara alternatives compared

Top 5 alternatives to Cyara with pricing and overlap
ToolPricingShared with CyaraMatch
CyaraFree—Original
CovalFreeAI Agent, AI Call Center, AI Chatbot, AI Monitor, AI Testing, AI Voice AssistantsStrong match
SoundHound AIFreeAI Agent, AI Call Center, AI Chatbot, AI Customer Service, AI Voice AssistantsStrong match
PassistoEnterpriseAI Agent, AI Assistant, AI Chatbot, AI Customer Service, No-Code&Low-CodeStrong match
Monobot AIFreeAI Agent, AI Assistant, AI Call Center, AI Chatbot, AI Customer Service, AI Voice Assistants, No-Code&Low-CodeStrong match
echowinFreeAI Agent, AI Assistant, AI Call Center, AI Customer Service, AI Voice Assistants, No-Code&Low-CodeStrong match

Top 24 alternatives to Cyara

  1. #1
    Coval logo

    Coval

    Strong matchFree

    Coval is an AI agent simulation and evaluation platform that tests voice and chat agents with simulated conversations before and after launch.

    In common with Cyara: AI Agent, AI Call Center, AI Chatbot, AI Monitor, AI Testing, AI Voice Assistants

    Pricing: free

  2. #2
    SoundHound AI logo

    SoundHound AI

    Strong matchFree

    SoundHound AI is a voice AI platform for businesses that builds voice assistants and AI agents for customer and employee interactions.

    In common with Cyara: AI Agent, AI Call Center, AI Chatbot, AI Customer Service, AI Voice Assistants

    • Voice AI solutions for various industries

    Pricing: free

  3. #3
    P

    Passisto

    Strong matchEnterprise

    Passisto is a website AI chatbot and semantic search tool that helps visitors find information faster on your site.

    In common with Cyara: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, No-Code&Low-Code

    Pricing: custom quote

  4. #4
    M

    Monobot AI

    Strong matchFree

    Monobot AI is a no-code chatbot and virtual assistant that handles bookings, scheduling and customer messages around the clock.

    In common with Cyara: AI Agent, AI Assistant, AI Call Center, AI Chatbot, AI Customer Service, AI Voice Assistants, No-Code&Low-Code

    • Soon Monobot will be able to respond to Instagram comments as well!

    Pricing: free

  5. #5
    e

    echowin

    Strong matchFree

    echowin is an AI call center tool that answers and manages business phone calls around the clock, with no-code call flow building and live call monitoring.

    In common with Cyara: AI Agent, AI Assistant, AI Call Center, AI Customer Service, AI Voice Assistants, No-Code&Low-Code

    • It offers 24/7 availability

    Pricing: free

  6. #6
    Humley logo

    Humley

    Strong matchFree

    Humley is a no-code AI chatbot builder for creating, deploying, and managing AI assistants that support customer experiences.

    In common with Cyara: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, No-Code&Low-Code

    • No-code platform to build

    Pricing: free

  7. #7
    Agentz logo

    Agentz

    Strong matchPaid

    Agentz is an AI chatbot and digital receptionist that answers website visitors, missed calls and texts around the clock for small businesses.

    In common with Cyara: AI Agent, AI Assistant, AI Call Center, AI Chatbot, AI Customer Service, AI Voice Assistants

    • Custom conversation flows and lead capture forms
    • Bundle
    • Attractive pricing discounts for resellers with fast

    Pricing: paid, from $29

  8. #8
    Insighto AI logo

    Insighto AI

    Strong matchFree

    Insighto AI is an AI call center and chatbot tool that handles automated customer calls and chats around the clock.

    In common with Cyara: AI Agent, AI Call Center, AI Chatbot, AI Customer Service, AI Voice Assistants, No-Code&Low-Code

    • Reduces wait times and enhances efficiency
    • Lowers support costs significantly
    • Provides 24/7 support

    Pricing: free

  9. #9
    Voiceflow logo

    Voiceflow

    Strong matchFreemium

    Voiceflow is a conversation design platform for building, testing and deploying AI agents, chatbots and voice assistants across channels.

    In common with Cyara: AI Agent, AI Chatbot, AI Customer Service, AI Voice Assistants

    Pricing: free plan, paid plans from $60

  10. #10
    V

    Verloop.io

    Strong matchFree

    Verloop.io is an AI customer service platform that automates support chats and calls across WhatsApp, website, voice and social channels for businesses.

    In common with Cyara: AI Agent, AI Assistant, AI Call Center, AI Chatbot, AI Customer Service, AI Voice Assistants

    • AI-powered customer service automation platform fo

    Pricing: free

  11. #11
    Relyable logo

    Relyable

    Strong matchPaid

    Relyable is an automated testing and monitoring platform for AI voice agents, checking live and simulated phone calls for quality issues.

    In common with Cyara: AI Agent, AI Monitor, AI Testing, AI Voice Assistants

    Pricing: paid, from $500

  12. #12
    fluents AI logo

    fluents AI

    Strong matchEnterprise

    AI call center voice agent that handles inbound and outbound phone calls, books appointments, and logs call summaries in your CRM.

    In common with Cyara: AI Agent, AI Assistant, AI Call Center, AI Chatbot, AI Customer Service, AI Voice Assistants

    • AI Voice Agent calling that sounds human and scale

    Pricing: custom quote

  13. #13
    Teammates.ai logo

    Teammates.ai

    Strong matchFree

    Teammates.ai is an AI customer service and sales agent that handles customer conversations and lead generation 24/7 in over 50 languages.

    In common with Cyara: AI Agent, AI Assistant, AI Call Center, AI Chatbot, AI Customer Service, AI Voice Assistants

    Pricing: free

  14. #14
    Intercom logo

    Intercom

    Strong matchFreemium

    Intercom is an AI customer service platform with an AI agent, shared inbox, ticketing, and help center for support teams.

    In common with Cyara: AI Agent, AI Assistant, AI Call Center, AI Chatbot, AI Customer Service, No-Code&Low-Code

    • AI-first customer service platform with AI agent

    Pricing: free plan, paid plans from $29

  15. #15
    AnsweriQ logo

    AnsweriQ

    Strong matchFree

    AnsweriQ is an AI customer service automation platform that cuts handle time, case volume and costs for support teams.

    In common with Cyara: AI Agent, AI Assistant, AI Chatbot, AI Customer Service

    • Reduces average handle time (AHT)
    • Decreases case volume
    • Improves customer satisfaction (CSAT)

    Pricing: free

  16. #16
    Fineguide.ai logo

    Fineguide.ai

    Strong matchEnterprise

    Fineguide is an AI customer service tool that adds virtual assistant agents to your website for support, lead collection, and onboarding.

    In common with Cyara: AI Agent, AI Assistant, AI Call Center, AI Chatbot, AI Customer Service, No-Code&Low-Code

    • Fineguide AI Agents come with pre-defined roles

    Pricing: custom quote

  17. #17
    Voice Assistant logo

    Voice Assistant

    Strong matchFree

    Voice Assistant is a no-code AI voice agent builder for automation and customer support, with a free plan to start.

    In common with Cyara: AI Agent, AI Chatbot, AI Customer Service, AI Voice Assistants

    • Build no-code AI voice agents for automation and support

    Pricing: free

  18. #18
    Thunai logo

    Thunai

    Strong matchFree

    Thunai is an AI agent platform that turns your company knowledge into chat, voice, email and meeting agents for workflow automation.

    In common with Cyara: AI Agent, AI Assistant, AI Call Center, AI Chatbot, AI Customer Service

    • AI platform turning org knowledge into smart agents for automation

    Pricing: free

  19. #19
    M

    Mottle

    Strong matchPaid

    Mottle is a no-code tool for building custom AI chatbots from your own text files, with paid plans starting at $19.95.

    In common with Cyara: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, No-Code&Low-Code

    Pricing: paid, from $19.95

  20. #20
    GoZen logo

    GoZen

    Strong matchFree

    GoZen is an AI sales and marketing software suite that also handles customer support automation for businesses.

    In common with Cyara: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, No-Code&Low-Code

    • Unified platform for marketing
    • AI-powered automation to increase efficiency
    • Comprehensive suite of products for various business needs

    Pricing: free

  21. #21
    sitenote.ai logo

    sitenote.ai

    Strong matchFree

    Sitenote.ai is a no-code website campaign tool that helps marketers launch campaigns and improve conversion rates using AI optimization.

    In common with Cyara: AI Assistant, AI Chatbot, AI Customer Service, AI Testing, No-Code&Low-Code

    • Easy to set up and use
    • Offers a variety of campaign types
    • Includes AI-powered features for optimization

    Pricing: free

  22. #22
    Vapi logo

    Vapi

    Strong matchEnterprise

    Vapi is a developer platform for building, testing, and deploying voice AI agents, with a configurable API and 40+ app integrations.

    In common with Cyara: AI Agent, AI Call Center, AI Chatbot, AI Voice Assistants, No-Code&Low-Code

    • Developer-friendly API
    • Configurable and scalable
    • Integrates with 40+ apps

    Pricing: custom quote

  23. #23
    Unless logo

    Unless

    Strong matchFree

    No-code AI search assistant for regulated European sectors, helping websites and support teams find answers and automate tasks under EU privacy rules.

    In common with Cyara: AI Agent, AI Assistant, AI Chatbot, AI Customer Service, No-Code&Low-Code

    Pricing: free

  24. #24
    Haiva logo

    Haiva

    Strong matchFree

    Haiva is an AI voice agent platform for building multilingual phone agents that handle sales calls and customer conversations.

    In common with Cyara: AI Agent, AI Call Center, AI Chatbot, AI Customer Service, AI Voice Assistants

    • AI platform for creating multilingual voice agents for sales and customer interaction

    Pricing: free

How we picked these Cyara alternatives

We rank tools by how closely they match Cyara: tools that share more of its categories rank first, then tools whose main category, tags and description overlap with it, then community votes and views. Pricing type and features come from each product's SoftwareVital listing. Admins can pin or remove tools from this list.

Frequently asked questions

What are the best alternatives to Cyara in 2026?

The closest alternatives to Cyara are Coval, SoundHound AI, Passisto, Monobot AI and echowin. They are ranked by how many categories and tags they share with Cyara and how similar their descriptions are, then by community votes and views on SoftwareVital.

What is the closest alternative to Cyara?

Coval is the closest match because it shares AI Agent, AI Call Center and AI Chatbot with Cyara. It is free.

Are there free alternatives to Cyara?

Yes. 17 of the 24 alternatives have a free or freemium plan, including Coval (free), SoundHound AI (free), Monobot AI (free), echowin (free) and Humley (free). Cyara is free.

Which Cyara alternatives are paid or enterprise tools?

Passisto (enterprise), Agentz (paid), Relyable (paid), fluents AI (enterprise) and Fineguide.ai (enterprise) use paid or enterprise pricing, which usually means more support and admin options for teams.

How does Cyara compare to Coval?

Coval overlaps with Cyara in AI Agent, AI Call Center and AI Chatbot. Pricing: free. Open the side-by-side compare page for a full breakdown.

What category is Cyara in?

Cyara is listed under AI Agent on SoftwareVital. Browse that category to see more tools in the same group.