CXassist

Answering a crowded support or sales inbox is the job CXassist takes on. CXassist is an AI email assistant that reads incoming messages, drafts replies, and handles inbox management for customer service and sales teams.

You pick from 3 personas to set the tone of the replies, choose how often it checks the inbox, and add keyword-based ignore lists so certain messages are skipped.

When a message needs a person, it can auto-assign the thread to a human.

There is a free plan with 50 emails a month.

Pro costs $34 for 5,000 emails, and Scale costs $150 for 50,000 emails with premium support and extra emails at $0.01 each.

The feature set is the same on every tier, so you are mostly paying for volume and support level.