ClientZen

ClientZen turns customer feedback into reports you can act on.

It is a customer feedback analytics tool that monitors conversations in real time and uses AI to surface trends, negative sentiment drivers and anomalies, so support and product teams do not have to read every ticket by hand.

There are three plans.

Essential is priced at 190 a month and covers feedback trends, release tracking, unlimited data sources, the Mantra AI assistant and 1000 conversations a month.

Pro costs 690 a month and raises the limit to 5000 conversations, adding advanced segmentation, anomaly detection, data cleaning and full data export.

Enterprise is quote-based and adds customer journey mapping, unlimited conversations, a dedicated customer success manager, on-premise deployment and custom integrations.

The jump from Essential to Pro is steep, so check your monthly conversation volume first.