Chainwide

Building a separate integration for every customer of your SaaS product gets old fast, and Chainwide is aimed squarely at that chore.

Chainwide is a developer-first API platform that handles multi-customer integrations and lets you add AI agents on top of customer data through simple API calls.

The idea is middleware.

You connect a data source such as Salesforce, then switch on a plug-and-play RAG agent that answers questions from that data.

Retrieval-augmented generation means the agent pulls from the connected material instead of guessing, which matters when the output goes to your own customers.

Chainwide covers the usual SaaS AI requests: FAQ answering, knowledge base search and summarization.

Because everything runs through an API, you wire it into your own product rather than adopt a separate app.

That makes sense for engineering teams who want to ship these features without writing the agent and connector plumbing themselves.

It is a tool for developers, not a no-code assistant for end users, so expect to work in code.

The categories it spans include AI customer service, AI knowledge base and AI developer tools.