Callbell
Callbell is a customer support platform that puts WhatsApp, Messenger, Instagram and Telegram chats into one shared inbox for teams.
Callbell
Callbell is a customer support platform that puts WhatsApp, Messenger, Instagram and Telegram chats into one shared inbox for teams.
Product Overview
Callbell is a customer support platform that puts WhatsApp, Messenger, Instagram and Telegram chats into one shared inbox for teams.
About This Tool
Overview
Shared-inbox support software usually centers on email, but Callbell is built around messaging apps.
Callbell is a customer support and CRM platform that brings WhatsApp, Messenger, Instagram Direct and Telegram chats into one multiagent inbox, so a team can answer customers together.
A mobile app covers replies away from a desk.
Pricing is per user and freemium.
Multiagent Chat starts at $15 per user per month.
Multiagent Chat Plus is $20 and adds dedicated support, advanced statistics, API access, integrations and a verified WhatsApp request.
Enterprise is custom, with 50+ agents, ChatGPT integration and SAML/SSO sign-in.
The catch is that extras are billed separately.
WhatsApp starts at $54 a month and Instagram Direct is $22.
WhatsApp broadcast campaigns cost $0.02 per contact reached.
The Advanced Bot Builder module is $66 a month and automates conversations across channels.
Each extra channel account is $22 a month, so the real cost depends on which channels you use.
AI API
freemium
https://callbell.eu/
published
8 views • 0/5 rating
Chatbots & Virtual Companions, Coding & Development, Marketing & Advertising...
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Features & Capabilities
Key Features
Pros & Cons
Pros
- Customer support platform for WhatsApp
- and Telegram
Cons
No notable drawbacks reported yet.
Pricing & Access
Pricing Information
Starting from $15
Reviews & Ratings
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Key Features
Pricing
Freemium
from $15/mo
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