Britepeer

Community managers running a Slack group where members rarely know who can help whom are the people Britepeer is built for.

Britepeer is a Slackbot and AI knowledge management tool that connects members based on their skills and topics, so questions reach people who actually know the answer.

It highlights member expertise and encourages knowledge sharing, which gives members a reason to stay active.

For the person running the community, Britepeer takes over routine administrative tasks and reports data-driven insights into community activity.

It requires a Slack integration, so it is no use if your community lives elsewhere.

Results also depend on people taking part.

If topic tagging is inaccurate, expect some irrelevant matches, so the quality of your tags matters.

A quiet community will get little out of Britepeer, while an active one has more to work with.