Brainfish

Self-generating knowledge is the core idea behind Brainfish, an AI help center platform that writes support content and answers customer questions without a team maintaining articles by hand.

Brainfish works as an AI knowledge base and customer service agent, resolving inquiries through what it calls Ambient Support Agents.

Plans start at $795 a month for Core.

That tier includes 2,500 user sessions a month, one Ambient Support Agent, performance analytics, basic integrations with a CMS, static next best actions, and a hosted help center website.

Growth adds AI Actions, 7,500 sessions a month, unlimited Ambient Agents with goals, AI themes and insights, white glove onboarding and priority support.

Its pricing is also unclear at the top end, since Growth is listed with a figure that looks garbled.

Enterprise has unlimited sessions, localized cloud deployments, custom integrations, SSO/SAML, a dedicated account contact and custom pricing and terms.

The entry price is high for small teams, so Brainfish suits support organizations with real ticket volume.