Blackray

Booking a customer call without logging into Salesforce is one of the quicker things you can do in Blackray, a product management tool with AI built for product managers.

The same workspace drafts PRDs and handoff documents through its AI writer, so a first version of a requirements doc does not start from a blank page.

For research, Blackray searches your connected apps for customer insights, and its AI insights pull out feature requests and pain points from what customers have said.

A competitor BI feature looks into rival products, and collections give you a place to keep the links and findings you want to come back to.

Blackray is narrow on purpose.

It suits product managers more than general office teams, and how useful the research side is depends on which apps you connect to it.